About the Role
<p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;" data-pasted="true"><strong style=" font-weight: 700;"><em>Fixed Route - $21.44/HR</em></strong></p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><strong style=" font-weight: 700;"><em>The Town of Chapel Hill is an Equal Employment Opportunity Employer </em></strong></p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><strong style=" font-weight: 700;"><em>We will train you! </em></strong></p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><strong style=" font-weight: 700;">$2,500 TOTAL SIGN ON BONUS </strong>(restrictions apply)</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;">($1,000 paid at 6 months / $1,500 paid at 1 year) </p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-indent: 0px; text-align: center;">*must meet safety and attendance goals at each 6-month interval*</p><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Chapel Hill Transit has an exciting opportunity for energetic, committed and mission-driven individuals. We will train you with the skills you need to safety operate transit vehicles that transport over 7 million passengers each year. Our Transit Operators consistently receive praise for their helpful and courteous service to our community! </span><div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><strong style=" font-weight: 700;"><em>Our service is free to its riders. </em></strong></div><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Responsible for transporting customers safely to and from destinations within the towns of Chapel Hill and Carrboro. Duties include assisting passengers on and off the vehicle, securely fastening mobility aids, and conducting routine vehicle inspections to ensure operational safety. This role requires a strong commitment to customer safety and care, as well as adherence to transportation schedules and procedures.</span><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><p style=" margin: 15px 0px;">Safely operate transit vehicles to pick up and transport customers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner<br> <br>Completes thorough familiarization with transit system operations and safety features, including the geography and roadways of assigned routes and the broader service area, applicable traffic laws and regulations, and designated transfer points</p><p style=" margin: 15px 0px;">Provides information on bus services to customers</p><p style=" margin: 15px 0px;">Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized business utilizing judgment and discretion to ensure customer and individual safety<br> <br>Operates vehicles during variable shifts, including early mornings, evenings, nights, weekends, and holidays. Must be available to work outside standard business hours.</p><p style=" margin: 15px 0px;">Performs vehicle operations at varying hours of day and night. Will work outside regular business hours as required by service demands</p>Writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required <br><br>Performs other duties as required<br> <br><strong style=" font-weight: 700;"><u>Physical Demands</u></strong><br>The work is typically performed in a vehicle and outdoors. The employee uses equipment requiring a high degree of dexterity and assist customers regularly with mobility impairment including but not limited to pushing wheelchairs, lifting some light or heavy weight objects.<br> <br><strong style=" font-weight: 700;"><u>Work Environment</u></strong><br>The work is typically performed in a vehicle and outdoors.</div><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><strong style=" font-weight: 700;"><u>Knowledge of</u></strong></p><p style="margin-top: 15px; margin-right: 0px; margin-bottom: 15px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Federal, state, and town traffic and safety rules and regulations. </p><div>The geography and road systems of the town and Transit coverage area.</div><div data-empty="true"><br></div><div>Customer service principles and techniques.</div><br><strong><u>Ability to</u></strong><br><br><div>Communicate effectively orally and in writing. </div><div data-empty="true"><br></div><div>Prepare and maintain accurate record.</div><div data-empty="true"><br></div><div>Perform basic arithmetic calculations.</div><div data-empty="true"><br></div><div>Accurately record numerical data, names, and addresses as required.</div><div data-empty="true"><br></div><div>Model behaviors that are consistent with our value of RESPECT.</div><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><strong style=" font-weight: 700;"><u>Education</u></strong><br>High school diploma or equivalency that provides the required knowledge, skills and abilities to perform the duties.<br> <br><strong style=" font-weight: 700;"><u>Experience</u></strong><br>Minimum of one year of driving experience</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><br><strong style=" font-weight: 700;"><u>Certification</u></strong><br>Possession of or the ability to obtain a Class B CDL or permit with Passenger Endorsement issued by the State of North Carolina prior to the beginning of training.</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">This position is driving essential and subject to the Town's Safe Driving and Accident Policy.</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;">This classification has been designated as Safety Sensitive and is subject to random drug and alcohol testing.</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Weekends, holidays, and/or night work is required.</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Work assignments are determined by a seniority bid system.</p><p style="margin: 15px 0px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Must have no more than two moving violations and/or vehicle accidents in the last two years.</p>