Lettings Negotiator

<p>Lettings Negotiator<br /> Milton Keynes<br /> 6 month FTC £30k+ Bonuses<br /> 5 days over 7</p> <p>My client is recruiting for a Lettings Negotiator on a 6month FTC with possible extension to start asap at a Build to Rent development in Milton Keynes.</p> <table> <tbody> <tr> <td><strong>Purpose of the Role</strong></td> </tr> <tr> <td>To provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in.</td> </tr> <tr> <td><strong>Key Responsibilities</strong></td> </tr> <tr> <td><strong>Marketing and Letting</strong> </p> <ul> <li>To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback</li> <li>Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times</li> <li>Co-ordinating the online marketing of available apartments</li> <li>Ensuring all enquires are responded to in line with agreed service levels</li> <li>To coordinate with 3^rd party agents as required</li> <li>In conjunction with the General Manager/Leasing Manager &#8211; carrying out regular rent analysis &amp; leasing performance of the local market</li> <li>Meeting prospective tenants, conducting viewings and negotiating rental offers</li> <li>Completing applicant vetting requirements</li> <li>Completing new let paperwork in line with strict procedures</li> <li>Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew</li> <li>Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries</li> <li>Co-ordinate renewal communications and negotiations</li> <li>To ensure arrival packs are prepared, and keys are ready for tenant move in&#8217;s</li> <li>As part of the wider site team; create a community feel through communication, events and innovations</li> <li>Ad-hoc projects provided by the General Manager/Residents Services Manager</li> <li>Provide first class customer service to residents and applicants</li> </ul> <p><strong>Asset Performance Management</strong> </p> <ul> <li>Providing regular letting performance reports to the Leasing Manager/General Manager.</li> <li>Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.</li> <li>Assisting with the negotiation of renewals where required.</li> <li>Where applicable, working with client-specific lease up software to increase rents and decrease voids.</li> </ul> <p> <em>The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset.</em></td> </tr> <tr> <td><strong>Skills, Knowledge and Experience </strong></td> </tr> <tr> <td> <strong>Personal Attributes</strong> </p> <ul> <li>Strong customer service ethic</li> <li>Positive, can-do attitude</li> <li>Initiative and the ability to think outside the box</li> <li>Common sense approach</li> <li>Outgoing, warm and friendly personality</li> <li>Team player</li> <li>Organised, meticulous, tenacious</li> <li>Excellent written and spoken etiquette</li> <li>IT literate</li> <li>Social media literate</li> </ul> <p> <strong>Previous Experience</strong> </p> <ul> <li>Relevant experience within a busy leasing environment essential</li> <li>Good understanding and knowledge of leasing best practice essential</li> <li>ARLA qualification required</li> <li>Proven track record of target based performance</li> </ul> </td> </tr> </tbody> </table> <p>Dove &amp; Hawk is acting as an Employment Business in relation to this vacancy.</p> <p><img src="https://counter.adcourier.com/ZGFuaWVsLmd3eW5uLjYzODc2LjExMzA5QGRvdmVhbmRoYXdrLmFwbGl0cmFrLmNvbQ.gif"></p>