About the Role
Responsible for the admission and or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.
Shift Times- 2nd shift 3:00 PM - 11:30 PM or 3rd shift 11pm - 8:00am
<p><strong>Bowling Green Brandywine:</strong></p>
<p>Bowling Green Brandywine is a leading Drug & Alcohol Addiction Treatment center and is located in the scenic and historic countryside of Pennsylvania’s Brandywine River Valley. It has been a premier provider of effective chemical dependency treatment for more than 30 years. Throughout these years, Bowling Green Brandywine has been committed to provide life-changing treatment for men and women who are struggling with addiction. Today, we are proud to offer a full spectrum of residential addiction treatment services including a special program focused entirely on the problem of prescription drug abuse and opiate addiction.</p>
<p>This role follows a full-time position with <strong>rotating two‑week schedule</strong> with <strong>one weekday off each week</strong> and alternating weekends.</p>
<p>Shift Times- 2nd shift 3:00 PM - 11:30 PM or 3rd shift 11pm - 8:00am</p>
<div>
<p><strong>Week 1:</strong></p>
<ul>
<li>Off Sunday</li>
<li>Work Monday–Wednesday</li>
<li>Off Thursday</li>
<li>Work Friday–Saturday</li>
</ul>
<p><strong>Week 2:</strong></p>
<ul>
<li>Work Sunday–Monday</li>
<li>Off Tuesday</li>
<li>Work Wednesday–Friday</li>
<li>Off Saturday</li>
</ul>
</div>
<p><strong>ESSENTIAL FUNCTIONS:</strong></p>
<p>· Greet and search new patients and those transporting patients upon arrival.</p>
<p>· Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures.</p>
<p>· Schedule assessments of voluntary patients.</p>
<p>· Respond promptly to inquiry calls.</p>
<p>· Responsible for clerical duties such as managing paperwork, handling data entry and answering phones.</p>
<p>· Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources.</p>
<p>· Assist prospective patients and significant others in seeking treatment.</p>
<p>· Assist Admission Counselor in registration of patient to the assigned program.</p>
<p>· Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.</p>
<p>· Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.</p>
<p>· Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.</p>
<p>· Coordinate with referral sources.</p>
<p>· Coordinate transportation arrangements for patients.</p>
<p>· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.</p>
<p>· Search and Log patient belongings accurately and timely during intake process adhering to policies surrounding patient belongings.</p>
<p><strong>OTHER FUNCTIONS: </strong></p>
<p>· Perform other functions and tasks as assigned.</p>
<p><strong>EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:</strong></p>
<p>· High school diploma required.</p>
<p>· Bachelors/ Associates degree preferred.</p>
<p>· One or more years’ experience in healthcare admissions required. Preferably in the mental health or substance abuse field.</p>
<p><strong>LICENSES/DESIGNATIONS/CERTIFICATIONS: </strong></p>
<p>· LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.</p>
<p>· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).</p>
<p>· First aid may be required based on state or facility.</p>
<p> </p>
<p><span><strong>EOE | Drug-Free Workplace</strong></span></p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the <a href='https://www.eeoc.gov/poster' target='_blank'>Know Your Rights</a> notice from the Department of Labor.
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