Cross Coverage Representative – Insurance Follow-Up / Accounts Receivable
Join a dynamic revenue cycle team where your expertise supports patient accounts, A/R, and billing operations. This role offers variety, cross-training, and the opportunity to make a direct impact on team success.
Position Highlights:
- Perform insurance follow-up, denial resolution, and appeals through ETM worklists
- Research payer issues, identify trends, and escalate concerns to management
- Manage credit balances for insurance and guarantors in compliance with policies
- Post payments (lockbox/ERA) and maintain accurate batch logs
- Handle correspondence and inquiries related to patient accounts and billing
- Support reporting functions including transaction limits, corrections, and system updates
- Assist with training new hires, onboarding, and system implementations
Requirements:
- High school diploma or equivalent required
- Minimum 2+ years of medical billing, insurance follow-up, or A/R experience
- Strong knowledge of claims processing, denial resolution, and payer guidelines
- Proficiency in Microsoft Office and billing systems (IDX/EMR preferred)
- Excellent communication, organization, and problem-solving skills
- Self-motivated with the ability to work independently in a fast-paced environment
Step into a role where your attention to detail and follow-up skills drive real results—apply today.
Minimum 2+ years of medical billing, insurance follow-up, or A/R experience