Admin Officer

Job Advert: Administrative Officer - HMCTSLocation: Bradford Pay: £12.26 per hour (rising to £13.25 after 12 weeks) Hours: 37 hours per week Contract: Temporary Work Pattern: Office‑based with potential hybrid flexibility Join HM Courts & Tribunals Service as an Administrative OfficerWe're looking for organised, motivated and customer‑focused individuals to join HM Courts & Tribunals Service (HMCTS) in Bradford. As an Administrative Officer, you'll play a vital role in supporting the smooth operation of courts and tribunals across the region. This is an excellent opportunity for someone with strong administrative abilities, good communication skills and a desire to deliver high‑quality public service. You'll join a supportive team working in a fast‑paced environment where no two days are the same. Hybrid working may be available once fully trained. Key Purpose of the RoleAdministrative Officers provide essential support to court and tribunal services, ensuring cases progress efficiently and accurately. You'll work within established processes while also contributing to continuous improvement through Lean working practices. You may have direct contact with court users, legal professionals and members of the judiciary, so excellent customer service is essential. Key ResponsibilitiesAdministrationPreparing papers, files and materials for court hearings, meetings and tribunals Producing official court or tribunal documents General photocopying, filing, post handling and data entry Maintaining accurate records using in‑house systems Booking rooms and supporting training or group activities Preparing meeting agendas, notes, joining instructions and handouts DraftingPreparing standard letters, correspondence, minutes, notes and reports following established guidelines Operational SupportClerking civil and family courts and hearings Assisting court users and supporting listing/rota management Contacting parties, scheduling hearings and serving court documents Handling face‑to‑face, written and telephone enquiries Supporting team problem‑solving and continuous improvement activities Casework ProcessingProcessing court orders, claims, fines, fees and legal aid documentation Ensuring accurate court results and meeting throughput/accuracy targets Checking & VerificationReviewing documents, accounts, claims and reports for compliance Quality‑checking your own work and occasionally the work of others Information GatheringCompiling information for reports, statements, accounts and statistical analysis Preparing bundles and interpreting source materials Calculations & Financial ProcessingBasic statistical reporting and financial data handling Reconciling accounts and preparing invoices Managing juror numbers and ensuring efficient planning Communication & Customer ServiceWorking directly with the judiciary, magistrates, managers and court users Providing clear guidance on forms, processes and judicial decisions Delivering a helpful, polite and accurate service at all times Other DutiesSupporting wider team needs and undertaking reasonable tasks in line with the role Skills & Qualifications5 GCSEs (A-C)* or equivalent, or relevant administrative experience Strong IT skills and ability to use in‑house systems Excellent communication and customer service abilities Ability to follow processes accurately and work to tight deadlines A team player with good organisational and problem‑solving skills Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.