Tell us about your care

Give feedback on care

You can tell us about:

• an experience of care - it can be good or bad
• a concern about a service you work for

We will need to know:

• the name and location of the service
• when you used the service (or worked there)
• whether you've complained to the service or contacted other authorities
• whether we can contact you about your experience. You can always give your feedback anonymously but it helps us take action if we can contact you for more information.

This is different from making a formal complaint. To make a formal complaint, you must contact the service itself.

Your feedback helps make care better

We use what people tell us to understand the quality of care they get from services like care homes, care agencies, hospitals and GPs. It helps make care better for everybody.

We look at it alongside other information. For example, information from the service itself or what we found when we last visited them.

We only cover services in England.

We may want to contact you

You do not have to give us your name or contact details. But it's more likely we can take action if you do.

Find out how we handle personal information like contact details.

Related content

What information we need from you and how we use it

Find out which types of service we regulate

How to complain about the use of the Mental Health Act

Get help with this form

You can get help on the phone if it's hard for you to do things online.

Email: enquiries@cqc.org.uk
Telephone: 03000 616161
Monday to Friday, 8.30am to 5.30pm
Excluding bank holidays