Customer Service Advisor

​Location: Bedford
Hours: Monday – Friday, 9am – 5pm (occasional overtime available)

Our client is a growing company based in Bedford, and they’re looking for an experiencedCustomer Service Advisor to join their small, friendly team on a temporary basis.

What’s on offer:

• Full training provided

• Supportive and welcoming team environment

• Staff discounts

• Regular working hours (Mon–Fri, 9am–5pm)

• Occasional overtime opportunities

The Role:

• Responding to customer queries via phone and email and webchat

• Ensuring excellent service is delivered at all times

• Meeting weekly KPIs and targets

• Providing solutions efficiently in a busy, fast-paced environment

Who we’re looking for:
This role is ideal for someone with previouscall centre or high-volume customer service experience, who is confident on the phone and thrives in a target-driven setting. - MUST HAVE

·KPI’S to be met weekly

This is ideal for a person that has experience in a busy call centre environment.

Please get in touch if you would be interested in a temporary role.