Customer Service Coordinator

< Back to search Customer Service Coordinator Job Reference: 209875 Apply with HRGO Call Centre and Customer Service Leeds, West Yorkshire £26000 per annum Permanent Job Tittle: Customer Service Coordinator Location: Leeds (East) Salary: £26,000 per year Job Type: Permanent Working hours/days: Monday to Friday, 9am-5pm Are you highly organised, customer-focused and confident managing multiple priorities? We are currently recruiting for a Customer Service Coordinator to join one of our valued clients, playing a key role in delivering a high-quality service to customers. You will act as the main point of contact, ensuring all enquiries are handled efficiently, professionally and in line with internal service standards. This is a fast-paced and varied position where strong communication and organisational skills are essential. Key Responsibilities: Liaising with customers to identify and prioritise reported issues Arranging and coordinating appointments for customers requiring support Managing a central inbox and responding to calls and emails in a professional and timely manner Logging and updating information on internal systems Maintaining accurate records to ensure timely resolutions Coordinating with contractors to ensure works are completed as required Booking appointments and scheduling works Providing regular progress updates to customers Managing diaries and schedules Uploading documentation and maintaining system accuracy What We're Looking For: Previous experience in a similar customer service or coordination role Strong administrative and organisational skills Excellent written and verbal communication skills Ability to multitask and manage a busy workload Good attention to detail and confidence using internal systems What's in it for You: Modern, welcoming office environment Clear scope for career progression and internal development Ongoing training and support Retail discounts and employee perks scheme Annual performance-based bonus Supportive and collaborative team culture If you are interested in the Customer Service Coordinator based in Leeds (East) hit the 'apply now!' button for an immediate interview! Apply with HRGO < Back to search