About the Role
On behalf of our private client, we are seeking an experienced, polished and highly professional Butler to join a well-established team at a prestigious private residence in London. Working as part of a small team of Butlers under the direction of the House Manager and Senior Butler, you will play a central role in delivering an exceptional standard of service to the principal, their family and guests. This is a varied and demanding role requiring someone who is calm under pressure, takes genuine pride in their work, and is equally comfortable executing formal dining service and assisting with the day-to-day running of the household. Working hours / schedule: 5 to 5.5 days per week, depending on the needs of the household - flexibility required Duties include (but are not limited to): Daily Service & Front of House: Participating as a key member of the Butler team in the day-to-day service function of the residence Laying tables and preparing dining rooms, cloakrooms and bars for formal meals and events Cleaning and polishing silver, china, glassware and brass to an impeccable standard Serving at table — food, wines and beverages — to the highest standard of formal service Answering doors and telephones, attending to guests on arrival and departure, taking hats and coats Ensuring the residence is warm, well-lit and well-presented at all times Distributing newspapers, trays, drinks and other items as required Maintaining adequate stocks of ice, juices, soft drinks, teas, coffees and household provisions Keeping all front-of-house and back-of-house areas clean, tidy and well-organised Running errands as required Events & Functions: Preparing full function mise-en-place for formal and informal entertaining Serving drinks and meals at events to the highest standard Ensuring any casual event staff are fully briefed and comfortable with service expectations Ensuring the residence is thoroughly clean and restored after all events Valet & Personal Service (when required): Providing a complete valet service to male members of the principal’s family and guests when called upon Pressing, steaming and ironing clothing; cleaning and polishing shoes Collecting, checking and arranging laundry and dry cleaning Packing and unpacking for travel; checking and laying out formal wear for events Maintaining all clothing, suitcases and sporting equipment in excellent condition General Household: Liaising with the House Manager, Senior Butler and household team to determine and fulfil daily service requirements Deputising for the Senior Butler when required Assisting other household departments when workload allows Adhering to all Health & Safety requirements and recording any accidents or incidents as appropriate Carrying out any additional duties as reasonably requested by the principal The ideal candidate will have: A minimum of 2 years’ experience in a formal private household or high-end hospitality environment Fluent written and spoken English, with excellent interpersonal skills and the confidence to engage with people at the highest levels Good knowledge of formal food and beverage service, with some knowledge of fine wines Good knowledge of the care of top-quality clothing, linens, silverware, china and glassware A calm, composed and professional manner, with the ability to work effectively within a team under pressure Impeccable personal presentation, complete discretion and a genuine commitment to high standards of service Desirable: certified apprenticeship in formal domestic service; First Aid certificate; WSET Intermediate Certificate in Wines and Spirits; NVQ Level 2 in Hospitality Salary: £50-55k gross DOE To start: As soon as possible Unless otherwise specified a minimum of 2 years’ relevant experience is required to receive the advertised rate of pay. Randolphs is an employment agency and employment business authorised to advertise this role on behalf of our client.