IT Specialist System Integration (m/f/d)

IT Specialist System Integration Apply now Similar Job Positions Your position in our team Provide high-quality IT support to users by diagnosing and resolving issues related to software, hardware, and general IT topics. Manage tickets in the ITSM portal – register, classify, and process user requests. Analyse tickets and provide relevant information during escalation when needed. Manage user accounts in relevant IT systems. Support the smooth operation of the company’s IT environment. Collaborate with the team to optimize processes and improve the efficiency of IT services. Provide support also in English when required. Your profile Secondary education in IT or a related field. Good understanding of basic IT support processes. Familiarity with ITSM tools (e.g., Jira). Ability to diagnose and resolve technical issues related to hardware and software. English at B2/C1 level (support is also provided in English). Strong communication and interpersonal skills when working with users. Ability to organise your workload efficiently, prioritise tasks, and work under time pressure. Proactive, ambitious, and eager to learn and develop IT knowledge. Your Benefits with us BENEFITS PACKAGE  – private medical care and a sports card to support your health and well-being FLEXIBLE WORKING HOURS  – manage your schedule and enjoy a real work-life balance FLEXIBLE WORK MODEL  – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw FLEXIBLE EMPLOYMENT OPTIONS  – choose the type of contract that best suits your needs ACCESS TO UDEMY BUSINESS  – grow your skills with thousands of high-quality online courses UNIQUE EXPERIENCE IN THE FITNESS AND SAAS INDUSTRY  – join a market-leading company in a dynamic, fast-growing field INTERNATIONAL TEAM  – collaborate with talented colleagues from around the world in a diverse and inclusive environment UNFORGETTABLE COMPANY EVENTS  – take part in engaging team-building activities and memorable celebrations NO DRESS CODE  – express your personal style and feel comfortable at work Our job advertisements are open to all applicants regardless of gender, age, nationality, religion, social background, disability or sexual orientation. The Sport Alliance stands for diversity and, as a member of the Diversity Charter, is committed to a prejudice-free, open and progressive working environment. Your Job at  Sport Alliance Headquartered in Hamburg, Sport Alliance is one of the leading software companies in the fitness industry, specializing in providing software solutions for efficient studio management, financial services, and mobile applications. The company serves over 10,000 gyms, including 14 out of Europe’s top 30 chains and 130 international chains in 55 countries – like FitX, Fitness First (LifeFit Group), McFIT (RSG Group), clever fit, and Bodystreet. The product portfolio contains Magicline, one of Europe’s leading membership management ERP solutions for the fitness market, assisting fitness studio operators in optimizing and digitizing their facilities. Complementing Magicline is PerfectGym with its gym software focusing on international chains and franchises. Part of the company is also MySports, the member platform tailored to enhance the gym experience for members. Additionally, Sport Alliance’s portfolio includes Finion, a financial services provider dedicated to supporting studios in efficiently managing membership fees, from billing to debt collection. More information about the company is available on our website.