Intern | Operations Project Analyst

Final candidates have been identified for this role, but additional applicants are encouraged to submit their resume. Intern | Operations Project Analyst Epicor is seeking a motivated Operations Project Analyst Intern to support process discovery and redesign efforts across key Quote-to-Cash (Q2C) processes and the Ops PMO tool selection and intake process design. This internship provides hands-on exposure to enterprise process improvement, systems analysis, and transformation work within a SaaS ERP environment. The intern will work closely with experienced program and process leaders and gain practical experience in how large-scale operational improvements are designed and delivered. What You’ll Work On Process Improvement & Design Support Contribute to process improvement or redesign activities using different approaches, which may include workshops, analysis, or structured reviews Assist with documenting workflows, handoffs, roles, and decision points using a variety of formats (process maps, notes, summaries, or visual artifacts) Help capture inputs, feedback, and outcomes from working sessions or discovery efforts Analysis, Gaps & Risk Awareness Assist in identifying improvement opportunities, gaps, risks, or constraints across people, process, tools, and data Support documentation of findings in clear, concise formats suitable for team review Roadmap, Planning & Change Support Help develop high-level plans or sequencing for improvements or initiatives Support change awareness activities such as documenting impacts, dependencies, or communication needs PMO Tool Evaluation & Enablement Assist with evaluating tools used for project intake, prioritization, tracking, and reporting Help document tool capabilities, strengths, limitations, and user experience considerations Support analysis comparing tools against PMO needs and use cases What You’ll Learn? Exposure to multiple approaches to process work and operational improvement Hands-on experience supporting a growing Ops PMO Mentorship from experienced PMO, operations, and transformation leaders Practical skill development in analysis, documentation, facilitation support, and tool evaluation What Skills & Experience You'll Need? Current undergraduate or graduate student in Business, Information Systems, Operations, Supply Chain, or a related field Interest in operations, process improvement, project/program management, or enterprise systems Strong analytical, organizational, and problem-solving skills Clear written and verbal communication skills Comfortable working with ambiguity and learning new frameworks, tools, and ways of working Interns must be enrolled in classes beyond Spring 2026 to be considered** #LI-KT1 #LI-HYBRID About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Kevin Towers At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. 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