Export Sales Support Coordinator

Southampton

Ref: 1205FR

A well established manufacturer providing high quality industrial solutions to over 65 countries worldwide.

Export Sales Support Coordinator
Location: Southampton
Close to M27 with free parking on-site and good public transport links
Salary: Up to £34,000 per annum 
Ref: 1205FR

Main duties:
To provide excellent customer service and administrative support

The role:
– Act as the first point of contact for customers’ enquiries and provide excellent customer support
– Accurately process orders and maintain accurate customer information in the system
– Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand
– Work closely with freight forwarders and shipping companies to ensure smooth delivery
– Manage quotations and sales invoices and liaise with finance team accordingly
– Provide after-sales support including; troubleshooting, enquiries on warranties and servicing requests

– Previous experience in a sales office role or with processing orders
– Export or logistics background – Advantage
– Technically minded candidate
– Proactive, confident and dynamic personality
– IT literate
– Fluent in French (written and verbally) – Beneficial

Up to £34,000 per annum