About the Role
FORTINET SDWAN ENGINEER
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Job Type:
Contract
Specialism:
Telecoms
Location:
South East
Location Specifics:
Work from home
Salary:
Negotiable, dependent upon experience
Ref #:
Fortinet_0126
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FortiNet SDWAN Engineer
Home based, remote working, work from home
12+ month contract
@mecscomms is recruiting for a remote working, contract FortiNet SDWAN Engineer, on behalf of a Global IT, Technology, Mobile & Telecom service provider. The role will have ownership for critical incident resolution, ensuring network uptime and performance across global SDWAN deployments that keep enterprise operations running. If you have experience with Network Operations, Network Infrastructure, Security Solutions, SDWAN, FortiGate, FortiOS, FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, FortiAP, FortiNAC, FortiEDR, FortiSASE, FortiWeb, FCSS SD-WAN & have certifications in NGFW or NSE, I’m keen to hear from you!
What we're looking for:
You've built your career in NOC operations with strong technical expertise.
You understand Fortinet SDWAN architecture, routing protocols, and how to troubleshoot complex network deployments.
You've owned incident resolution, maintained stakeholder confidence during outages, and delivered technical excellence in high-pressure environments.
You're experience in:
NOC operations with minimum 5 years technical background
Traditional WAN and Fortinet SDWAN solution deployment and support
Enterprise Next-Generation Firewalls (NGFW)
Troubleshooting Fortinet deployments (FortiManager, FortiGate, SASE)
Routing protocols (OSPF, BGP, EIGRP, ISIS) and LAN switching (VLANs, STP, PVST)
ITIL-aligned change management and incident resolution
You're someone who:
Certified on Fortinet NSE7 or FCSS SD-WAN
Strong analytical and troubleshooting skills
Excellent communication and stakeholder management abilities
Able to multitask and remain calm under pressure
Team player with adaptability and quick learning ability
Growth mindset focused on continuous improvement
Comfortable working 24x7 rotational shifts in UK time zone
The role:
Take ownership of escalated incidents on Fortinet SDWAN solutions supporting multi-national customers. You'll provide expert troubleshooting, root cause analysis, and resolution while maintaining clear communication with internal stakeholders and external customers. Become the trusted technical expert teams call first when complex SDWAN incidents need immediate resolution.
Your focus:
Incident ownership and resolution on Fortinet SDWAN solutions
Root cause analysis and preventative recommendations
Escalation management and vendor coordination
Change request review and implementation (MACD)
Stakeholder communication and progress updates
ITIL-aligned operational practices
Key responsibilities:
Own and resolve escalated incidents on Fortinet SDWAN deployments
Provide regular updates on resolution progress to stakeholders and customers
Join troubleshooting calls during escalations and major incidents
Conduct thorough root cause analysis and recommend preventative fixes
Review and perform in-life change requests (MACD) following ITIL standards
Coordinate with vendors and third parties for complex escalations
Join a team supporting mission-critical SDWAN infrastructure for multi-national and Global Enterprise customers who depend on network uptime, performance, and expert technical support to keep their international operations running seamlessly.
#Fortinet #SDWAN #NOC #NetworkEngineer #NSE7 #FCSS #NetworkOperations #TechJobs #Hiring #ITJobs #CyberSecurity #NetworkSecurity
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Tech Stack
Fortinet SDWANNetwork OperationsNetwork InfrastructureSecurity SolutionsFortiGateFortiOSFortiManagerFortiAnalyzerFortiClientFortiSwitchFortiAPFortiNACFortiEDRFortiSASEFortiWebFCSS SD-WANNGFWRouting ProtocolsOSPFBGPEIGRPISISLAN SwitchingVLANsSTPPVSTITILIncident ResolutionChange ManagementRoot Cause Analysis