- Excited to drive multi-channel e-commerce growth and revenue
- Opportunity to optimise customer experience and digital performance
About Our Client
Our client is a well-established brand and market leader who have a strong presence in its sector, recognised for delivering high-quality products and services to customers across multiple channels.
Job Description
- Lead and execute the overall eCommerce strategy to drive online growth.
- Manage and optimise the company website to improve performance, usability, and conversion rates.
- Oversee multiple online marketplaces and eCommerce platforms.
- Ensure product listings, pricing, and online content are accurate and up to date.
- Monitor and analyse sales performance, website traffic, and customer behaviour to identify growth opportunities.
- Collaborate with marketing teams on SEO, PPC, and digital marketing initiatives.
- Manage online operations including order processing, inventory management, and fulfilment.
- Enhance the customer journey, ensuring a seamless online shopping experience.
- Implement strategies to improve customer retention, satisfaction, and loyalty.
- Produce regular performance reports and use data-driven insights to support business decisions.
The Successful Applicant
- Proven experience in an eCommerce Manager or similar online leadership role.
- Strong track record of driving revenue growth across websites and online marketplaces.
- Hands-on experience managing platforms such as Shopify, Amazon, eBay, or similar.
- Knowledge of website optimisation, conversion rate improvement, and user experience best practice.
- Strong understanding of SEO, PPC, digital marketing, and online merchandising.
- Data-driven with experience using Google Analytics and reporting tools to make informed decisions.
- Experience managing online operations, including inventory, order fulfilment, and customer journeys.
- Commercially minded with the ability to identify and capitalise on growth opportunities.
- Excellent organisational, communication, and stakeholder management skills.
- Able to thrive in a fast-paced environment while managing multiple priorities effectively.
- Proactive, results-oriented, and passionate about delivering an exceptional online customer experience.
- Relevant eCommerce, digital marketing, or business qualifications are advantageous.
What's on Offer
- Competitive salary with an excellent performance-related bonus
- Hybrid working model - 3 days in the office, 2 days working from home
- 25 days annual leave, plus Bank Holidays
- Generous bonus scheme
- Pension Contribution
- Private healthcare
- Opportunity to join a growing business with ambitious plans
- Candidates must be based within a one-hour commute of Somerset
Contact
Sarah Pascal
Quote job ref
JN-072026-7063343
Phone number
+44 193 226 4115