About the Role
This is secretarial and clerical processing work in a police district of the Police Department. Employees in this class perform facilitating tasks for a Police Captain who is responsible for directing police activities in a geographical area. Employees in this class, schedule appointments, maintain administrative files, process licenses and permits, screen telephone and public inquiries and type correspondence. The work includes performing general office assignments including data entry, filing and office support. Ensuring that School Crossing Guards are kept abreast of duty status, time usage and other administrative processes is a significant aspect of the work. Work is performed under the direction of a Police Captain in a District.
CONTACT INFORMATION
The analyst responsible for reviewing applications and additional documentation for this job opportunity is
Brittany Perez
City of Philadelphia – Office of Human Resources
1401 JFK Blvd., Room 1530
Philadelphia, PA 19102-1675
Phone: 215-686-2361
Fax: 215-686-0861
Email: Brittany.Perez@Phila.gov
For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL
Only a departmental promotional eligible list for the Police Department will be established as a result of this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
PREFERENCE FOR PHILADELPHIA RESIDENTS:
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.
To receive such preference, candidates must respond to the question regarding residence later in this form. The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.
PROJECTED EXAM DATE:
This examination will be scheduled for the week of April 6, 2026. Please note that this examination date is subject to change.
Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. Candidates will need to be able to operate computerized software proficiently and independently.
If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, please contact the Brittany Perez at Brittany.Perez@Phila.gov and alternative arrangements will be made for you to take this examination.
An Eligible List will be established the week of April 20, 2026. Please note that this date may change.
CERTIFICATION RULERule of Five (5)
TEST REVIEW:
In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.High School/GEDThe following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.
ANTICIPATED ELIGIBILITY
Candidates who meet all eligibility requirements within 6 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.
1. CIVIL SERVICE STATUS: Presently employed by the City of Philadelphia with permanent Civil Service status in the Police Department with a performance rating of Satisfactory or higher.
AND
2. EDUCATION: Education equivalent to the completion of the twelfth school grade.
AND
3. SPECIFIC EXPERIENCE: Two years of experience at the Office Clerk 2 or above in the Police Department which has included scheduling appointments, screening telephone calls and visitors and communicating information for a supervisor or manager.
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.