About the Role
<p>Customer Service & Sales Advisor – Maldon/Thurrock CM9<br />
Full-Time | £26,000 – £28,500 + Monthly Bonus | 40 Hours/Week<br />
Join the Launch of a Brand-New Facility in Maldon!<br />
A new self-storage site is opening in Maldon, and we’re looking for a driven, customer-focused Customer Service & Sales Advisor to play a key role in its success. If you love providing great service, enjoy working towards targets, and want to be part of an ambitious, growing team – we’d love to hear from you.<br />
________________________________________<br />
What You’ll Be Doing:<br />
• Customer Interaction: Be the friendly face and voice of the store – handling enquiries in person and over the phone with professionalism and enthusiasm.<br />
• Sales-Focused Support: Convert leads, upsell services, and meet team sales targets through excellent product knowledge and rapport building.<br />
• Day-to-Day Operations: Keep the store clean, organised, and customer-ready.<br />
• Admin Tasks: Process contracts, manage account queries, and ensure paperwork is completed accurately and on time.<br />
• Adaptability: No two days are the same – so bring your multitasking A-game!<br />
________________________________________<br />
What We’re Looking For:<br />
• 2+ years in a customer service, sales, or admin role<br />
• A confident communicator with a great telephone manner<br />
• Comfortable using MS Office and general IT systems<br />
• A proactive self-starter who works well in a close-knit team<br />
• Organised, reliable, and ready to take ownership of tasks<br />
________________________________________<br />
What’s in It for You:<br />
• Salary: £26,000 – £28,500 per year (depending on experience)<br />
• Monthly performance bonus<br />
• Full training provided (4-week programme)<br />
• 20 days holiday + bank holidays<br />
• Free onsite parking<br />
• Smart casual dress code<br />
• Pension scheme<br />
• Fixed 4-week rota for work-life balance<br />
• Opportunities to grow as the business expands<br />
________________________________________<br />
Your Weekly Schedule (on a 4-week rota):<br />
• Monday, Tuesday, Wednesday, Friday: 8-hour shifts between 8am–6pm<br />
• Thursday: 8-hour shift between 8am–8pm<br />
• Saturday: 9am–6pm<br />
• Sunday: 10am–4pm<br />
________________________________________<br />
About the Company:<br />
This is an exciting opportunity to join a well-established business with nearly a decade of success in the self-storage industry. Known for high customer satisfaction and modern, purpose-built facilities, the company is expanding its footprint – and Maldon is the next step.</p>