We’re looking for a proactive
Service & After Sales Manager to lead a technical service team from our head office in Street. This is a fantastic chance to take ownership of a busy service department, manage engineers, and drive commercial performance in a technically demanding environment.
What you’ll do:- Lead and coordinate the Service & Validation team, managing daily operations and engineer schedules.
- Oversee service enquiries, quotations, order processing, and ensure timely invoicing.
- Maintain high technical standards and compliance with ISO/IEC 17025 testing procedures.
- Support commissioning and validation projects across various sectors.
- Develop service contracts, identify growth opportunities, and ensure client satisfaction.
What we’re looking for:- Strong organisational and leadership skills.
- Experience managing technical service engineers in engineering, HVAC, laboratory, or similar industries.
- Commercially aware, confident in quoting, scheduling, and coordinating field operations.
- Comfortable working in a fast-paced, demanding environment with independent decision-making.
- Knowledge of cleanrooms, controlled environments, or ISO 17025 accredited environments is a plus.
What’s in it for you:- Competitive salary with performance-related bonus.
- Pension scheme and private healthcare after probation.
- Training, professional development, and clear career progression.
- Work in a supportive, people-focused environment where your contribution matters.
If you’re ready to take the next step in your service management career, we want to hear from you!
Location: Office-based, Street
Salary: Competitive, dependent on experience