Account Manager
- Communications
- Manchester, UK
- £25k - £30k
- Energy
- Customer services
- Account manager
- Communications
- Manchester, UK
- £25k - £30k
- Energy
- Customer services
- Account manager
Are you able to commute to Manhester? This role is based in Greater Manchester just outside of Manchester City Centre.
We are seeking an Account Manager who is energetic and dynamic. You would Ideally come with energy/utilities industry experience, but we are open to different sectors and experience. You will be joining a busy experienced team of account managers.
What we are looking for:
You will have autonomy in your role but be expected to develop established customers relationships and maximise revenue streams through cross-selling and up-selling our additional services. As new accounts enter our world, you may also be expected to nurture the growth and establish these customers by providing the best customer experience possible.
It is a fast-paced environment, where you will thrive on working within a strong peer group and work closely with new business development and operations departments.
About the Client
We are a market leading energy management consultancy with a strong pedigree in exceeding customer expectations across energy procurement, tenant re-billing, energy assessment & validation, carbon & green energy. We are based in Greater Manchester just outside Manchester City Centre.
The Role
- As the Account Manager, you will be the custodian of the relationship with a range of existing customers
- Be commercially aware of maximising revenue growth from key customers
- Identify and generate account growth by the introduction of all/new services from our portfolio
- Co-ordinate activities delivered by internal departments to the client
- Manage customer projects for our services whether it is installation of new meters or delivery of energy assessment reports in a timely and professional manner
- Forge relationships with internal stake holders including new business development, operations and Board so we can understand and deliver client demands
- Work with external stake holders to maintain and develop business levels including market advice, guidance and forecasting
- Based at our Greater Manchester HQ or may consider hybrid or remote role for the right person
The Person
- Previous experience of being an account manager ideally from the energy market
- Strong commercial knowledge
- Excellent written and verbal communications skills
- Confident in speaking with and delivering customer solutions
- Strong people management skills including a consultative and persuasive approach
- Good at listening to client’s needs and develop solutions
- Pro-active attitude to work effectively and efficiently under pressure
- Strong numeracy, Excel and bespoke business systems skills,
- Experience of the Energy Industry
Salary + benefits
- 28 days annual leave
- Pension contributions
- On-site parking
- Staff events and social calendar
- Inclusive working
- Personal development plan
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