About the Role
This is on-site position from Warsaw office!
✅Responsibilities:
✔️Risk Management:
Implement risk management strategies to mitigate potential losses and maintain a balanced book.
✔️Odds Compilation:
Stay updated on the latest sports news, statistics, and trends to make informed decisions on odds adjustments.
✔️Customer Engagement:
Ensure a high level of customer service is maintained, addressing customer inquiries and issues promptly.
Stay informed about changes in sports betting legislation and make necessary adjustments to operations.
✔️Reporting and Analysis:
Generate reports on key performance metrics, such as betting volume, revenue, and customer behavior.
Analyze data to identify trends and make data-driven decisions to improve profitability.
Primary Responsibilities:
✔️Ensuring the team’s performance matches overall objectives and strategies;
✔️Reporting on performance and suggesting improvements;
✔️Create, design, and implement policies and processes;
✔️Overseeing the implementation of any new technologies/solutions throughout the area;
✔️Working with internal teams to continually find improved ways of working;
✔️Mentoring and motivating your teams to achieve happiness, productivity and engagement;
✔️Reports and analyzes organization performance, charts, reports, and manuals;
✔️Prepares and proposes methods and procedures for revision, changes workflows, and undertakes methods to solve organizational problems;
✔️Periodically evaluate existing customers according to established policies and procedures;
✔️Coordinate, implement, schedule and report all e-mailing matters;
✔️Keep up-to-date with new products, launches, offers, and new brand ideas;
✔️Identify further opportunities to secure business continuity with existing clients;
✔️Keep up-to-date on regulatory and compliance matters to ensure compliance with legal regulations;
✔️Operate efficiently in a fast-paced, deadline-driven environment, working on multiple tasks with a variety of departments, divisions, and team member’s involvement;
Tech Stack
risk managementsports bettingodds compilationdata analysisreportingcustomer serviceteam managementcompliance