Customer Service Assistant

<p>Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract<br /> Location: Avonmouth, Bristol<br /> Salary: £26,000 per annum<br /> Full-Time | Office-Based | Monday to Friday<br /> Contract: 12-month temporary contract (maternity cover)</p> <p>Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.</p> <p>About the Role<br /> You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.</p> <p>Key Responsibilities<br /> Provide first-class customer service to the salesforce, contractors, and suppliers</p> <p>Process orders and invoices accurately and efficiently</p> <p>Assist with technical queries and support sales enquiries</p> <p>Liaise with team members to resolve order and stock-related queries</p> <p>Support with delivery and haulage issues when they arise</p> <p>Contribute to the effective delivery of new projects</p> <p>Perform general administrative duties: data entry, scanning, filing</p> <p>Ensure adherence to Health &amp; Safety standards at all times</p> <p>What We’re Looking For<br /> Experience &amp; Skills:</p> <p>Previous experience in customer service, administration or sales support</p> <p>Ideally from a construction, manufacturing, or technical background</p> <p>Confident using Microsoft Office (Excel, Word, Outlook)</p> <p>Experience using NetSuite is a plus</p> <p>Personal Attributes:</p> <p>Strong organisational and time management skills</p> <p>Excellent verbal and written communication</p> <p>Team player with a flexible, can-do attitude</p> <p>Able to multitask and prioritise in a busy environment</p> <p>What’s in It for You?<br /> Competitive salary of £26,000</p> <p>25 days annual leave + bank holidays</p> <p>Office closure during Christmas</p> <p>Supportive, collaborative team environment</p> <p>Great experience with a respected name in the industry</p>