Senior Program Manager

Our client is seeking a Senior Program Manager to lead and coordinate multiple IT workstreams within a large-scale market transformation initiative, ensuring strategic alignment, cross-functional delivery, risk mitigation, and successful implementation of enterprise systems. Must Have skills 15+ years of program management and/or project management experience, preferably in IT system implementation Experience managing multiple cross-functional projects and complex business initiatives Strong program planning, coordination, and dependency management experience Risk management and issue resolution experience in large-scale programs Resource and budget management experience Strong written and verbal communication skills with stakeholder and leadership reporting experience Nice to have skills Degree or Diploma in Business Administration, Engineering, Information Technology, or a related field PMP designation or equivalent Experience in electricity, utilities, or energy-related environments Knowledge of wholesale electricity markets and regulatory processes Vendor management experience, including RFP coordination and contract document review Change management knowledge and experience supporting stakeholder buy-in Responsibilities Develop and manage the overall execution plan for the program Coordinate multiple projects and sub-projects to ensure alignment with program objectives Manage cross-project dependencies, timelines, budgets, scope, and deliverables Partner with program managers, delivery leads, sponsors, and business stakeholders to support execution Identify program risks, develop mitigation plans, and resolve issues quickly Allocate resources effectively across initiatives to support delivery commitments Oversee vendor coordination, implementation planning, and related procurement activities Track milestones, monitor performance, and report progress to leadership Support readiness, cutover, transition, and post-implementation planning across projects Responsible for supporting a major IT initiative tied to a restructured market program Works closely with senior leadership responsible for program oversight Ensures initiatives align to broader strategic objectives and implementation goals Engages stakeholders throughout the full program lifecycle to understand and meet business needs Collaborates with sponsors, business leaders, project managers, and delivery leads to define work plans and resource needs Facilitates decision-making through business and IT governance channels Manages vendor performance and supports review of SOWs, MSAs, and MSSAs Ensures vendor implementation plans are integrated with internal project plans Prepares detailed status updates, planning materials, and issue-resolution reporting for leadership Communicates with key stakeholders to gain support and identify opportunities for improvement Supports market participant readiness activities Supports internal stakeholder readiness activities Manages cutover activities and transition to production Develops transition-to-support plans for effective post-implementation support Requires leadership skills to motivate teams and resolve conflicts Requires adaptability and resilience in response to changing priorities and timelines #LI-TF1