Project and Service Improvement Lead (x2)

As Project and Service Improvement Lead, you will use your experience of developing and monitoring project plans to play a substantial role in the day-to-day management of a diverse range of project and service improvements, supporting the wider organisation through business partnering arrangements with project planning and delivery. Reporting to the PMO Manager, as a Project and Service Improvement Lead, you will ensure effective project and service improvement activity management is in place and supported across the organisation at all stages, accompanied by appropriate reporting to enable accountability. Specifically, you will work closely with directorate/service leads in producing robust business cases and project initiation documents for consideration by the appropriate governance body, allowing the Service to demonstrate appropriate value for money, benefits realisation and accountability. Additionally, you will: Support the Team Manager in developing Project Management strategies for the organisation; Work closely with and support service project leads in effective planning, including appropriate challenge and use of IT support tools; Coordinate cross-project/service improvement activities; and Lead the effective project and programme management across the organisation by agreeing milestones, monitoring progress (including change requests) and ensuring plans remain up to date and deliverable. For these newly created roles, you’re likely to possess a project management qualification, and will offer experience in developing and monitoring project plans within a non-departmental public body (NDPB) or arm’s length body (ALB), whilst ensuring value for money and timely delivery. In addition, you will be able to evidence your: experience interacting at a senior level and providing advice/guidance to senior stakeholders; proficiency in Microsoft Office and project management packages; and demonstrable understanding of the theory and application of Business Case methodologies.