Colour Systems Specialist

Farrow & Ball - Colour Systems Technician, Wimborne, Dorset 

We have an exciting opportunity for an enthusiastic individual to join our Research & Development team in Wimborne as a Colour Systems and ICT support Technician. We are offering this position on a full time permanent basis. This role will be working on site in Wimborne 5 days per week. 

Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 80 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

As a Colour Systems & ICT Support Technician, you will be responsible for managing all colour formulations and maintaining the accuracy and integrity of data within our database. Reporting to the Colour Systems Assistant Manager, the ideal candidate will be customer-focused, detail-oriented, and experienced in working within a laboratory environment, with strong data handling skills.

What we expect from you as a Colour Systems & ICT Support Technician

Key Responsibilities:

• Perform routine colour measurements and make colour adjustments using colour‑matching software. 
• Carry out laboratory tasks, equipment calibration, and verification in line with SOPs and HSE standards. 
• Prepare high‑quality colour samples for marketing, technical, and internal use. 
• Triage the tint support inbox, assist with ICT colour complaints, and log Certificates of Analysis. 
• Support quality monitoring by reviewing complaint trends, spotting early issues in colour performance Track recurring issues, analyse complaint trends, and prepare data for root‑cause investigations. 
• Enter and update basic product, colourant, and formula information in the ICT database. 
• Maintain and update label templates following established procedures. 
• Assist in testing new ICT software versions, features, or updates by running simple checks.

Key Attributes:

• GCSE grade 5 or above Science, Maths and English. 
• Experience working in a laboratory, production, or technical environment. 
• Experience operating technical equipment (using colour‑measurement instruments (e.g., spectrophotometers desirable). Data handling – experience recording, organising or validating technical data. (use of spreadsheets eg. Excel). Experience of root‑cause analysis, problem‑solving activities, or process improvement projects. 
• Experience supporting technical teams, troubleshooting issues, or interacting with internal & external stakeholders.

What you can expect from us:

• 25 days’ annual leave (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to our retail discounts platform
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.