About the Role
<p>About the Role</p>
<p>Responsible for supporting the planning, developing, improving and implementation of the business intelligence functions including: data collection, data analysis, performance monitoring and reporting, benchmarking, inspection, organisational strategy, business planning, consultation, research and needs analysis.</p>
<p>Key Responsibilities</p>
<p>• Establish excellent relationships with internal and external customers to anticipate and respond to customer needs.</p>
<p>• Communicate performance information to customers which includes verbal communication, written datasets or reports and presentations.</p>
<p>• Assist with the development of innovative KPIs/metrics to support the TfC strategy and vision.</p>
<p>• Utilise a range of reporting tools to produce weekly and monthly datasets and analyses.</p>
<p>• Analyse and interpret data to identify patterns, trends and data quality issues to inform strategic and operational decision making.</p>
<p>• Provide advice and guidance to managers on performance improvement and intelligence issues as part of customer relationship management.</p>
<p>• Work with colleagues and managers to identify or influence performance and improvement actions. • Manage your own work in line with the team work programme to ensure key deadlines are met throughout the year.</p>
<p>Reference 5300941</p>
<p><strong>If</strong><strong> you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth</strong><strong>@essentialemploy.co.uk</strong><strong> quoting the reference number.</strong></p>
<p><strong>Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.</strong></p>
<p><strong>All our roles may be subject to pre-employment checks including references so please be prepared.</strong></p>
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