Customer Hire Desk Coordinator – Warrington

Customer Hire Desk Administrator
Location: Warrington
Salary: £24,000 – £29,000 per annum + Bonus
Type: Permanent
Hours: Monday to Friday, 8:00am – 5:00pm

An exciting opportunity has become available for a Customer Hire Desk Administrator to join a busy and fast-paced team based in Warrington. This is a permanent role offering a competitive salary, bonus potential, and the chance to work within a well-established company in the hire industry.

Key Responsibilities

• Handling high volumes of on-hire and off-hire enquiries via phone, email, and online systems
• Managing a large flow of incoming calls and emails, ensuring fast and efficient responses
• Dealing with supplier issues and ensuring timely resolutions
• Liaising with internal departments to maintain a smooth end-to-end hire process
• Delivering excellent customer service while maintaining accurate hire records
• Ensuring all hire documentation and processes are completed to a high standard

About You

• Experience within a hire desk, plant hire, or equipment rental environment is desirable
• Strong communication, organisational, and multitasking skills
• Confident using phone, email, and internal systems
• Able to manage a heavy workload and think on your feet in a busy office
• Proactive, professional, and a strong team player

If you’re looking for your next long-term role within a supportive and dynamic team, apply today or call Abi at Kemp Recruitment on 07738 268568 to find out more.

INDAK