A-Line Staffing is now hiring
Bilingual Spanish Call Center Telephone Banker in
Jacksonville, FL.
If you are interested in this
Bilingual Spanish Call Center Telephone Banker position, please apply to this posting.
Bilingual Spanish Call Center Telephone Banker Compensation
Bilingual Spanish Call Center Telephone Banker Highlights
- Direct Hire
- On-site in Jacksonville, FL
- Full-time: 40 hours/week
- Training start date: Monday, July 6, 2026
- Training schedule: Monday–Friday, 9:00 AM–5:30 PM
- Schedule flexibility required (may include weekends/holidays); various 1st and 2nd shift schedules may be available after training
Bilingual Spanish Call Center Telephone Banker Responsibilities
- Assist clients through incoming calls related to credit and short-term lending needs
- Ask probing questions to understand client goals and recommend appropriate solutions
- Address card servicing needs and identify sales opportunities
- Respond to customer inquiries/concerns and create customized solutions
- Sell and fulfill banking products (may include credit cards, lending products, checking/savings)
- Identify needs requiring licensed sales functions and make referrals to appropriate partners
- Manage risk in transactions using available tools
- Deliver a positive client experience through active listening and issue resolution
Bilingual Spanish Call Center Telephone Banker Requirements
- High School Diploma / GED (or equivalent)
- Bilingual Spanish required
- 2+ years of call center and/or banking experience and sales experience
- Intermediate computer proficiency
- Strong communication skills with the ability to explain options in plain language, build rapport, and handle objections
- Comfortable receiving ongoing performance feedback/coaching and adapting to change/new technology
- Strong organizational, decision-making, and problem-solving skills
Bilingual Spanish Call Center Telephone Banker Preferred Qualifications
- Experience in financial services
- Experience in an inbound/outbound contact center (phone/chat/video)
- Upselling/cross-selling or telephone sales experience
- Personal banker experience handling high client volume
- Attention to detail and strong client-experience focus
If you think this
Bilingual Spanish Call Center Telephone Banker position is a good fit for you, please apply to this posting!
JOB ID 170188