/Key Account Solutions Manager

Key Account Solutions Manager

Birmingham, England, GBgbvia direct
// Job Type
Full Time
// Salary
GBP 65,000 - 65,000/year
// Salary Range
65,000–65,000 GBP / year
// Posted
1 month ago

About the Role

<h2><strong>Solutions Design Manager &#8211; Logistics</strong></h2> <p>Midlands (Remote with occasional travel)<br /> £65,000 + Private Healthcare + 25 Days Holiday</p> <p>We&#8217;re working with a leading logistics provider to recruit a <strong>Solutions Design Manager</strong> who will play a key role in shaping innovative, customer-focused supply chain solutions across transport, warehousing, and value-added services.</p> <p>This is a fantastic opportunity for a commercially minded logistics professional who thrives on designing tailored solutions and working closely with customers and internal stakeholders.</p> <hr /> <h3><strong>What&#8217;s in it for you?</strong></h3> <ul> <li>Competitive salary of <strong>£65,000</strong></li> <li><strong>Private healthcare</strong></li> <li><strong>25 days holiday + bank holidays</strong></li> <li>Flexible, home-based working with occasional travel</li> <li>Opportunity to work on high-impact, strategic logistics projects</li> </ul> <h3><strong>The Role</strong></h3> <p>As a Solutions Design Manager, you will be responsible for developing and delivering best-in-class logistics solutions that balance <strong>cost, service, and operational feasibility</strong>, while supporting business growth and long-term customer partnerships.</p> <hr /> <h3><strong>Key Responsibilities</strong></h3> <p><strong>Solutions &amp; Design</strong></p> <ul> <li>Develop innovative logistics solutions across transport, warehousing, and value-added services</li> <li>Ensure solutions meet customer needs while balancing cost and operational efficiency</li> <li>Collaborate with internal teams to deliver effective, scalable solutions</li> </ul> <p><strong>Customer &amp; Stakeholder Engagement</strong></p> <ul> <li>Lead solution design discussions with customers to understand requirements</li> <li>Present proposals and support projects through to successful implementation</li> <li>Manage internal resources to ensure smooth delivery</li> <li>Build and maintain strong partnerships across stakeholders</li> </ul> <p><strong>Supporting New Business &amp; Key Accounts</strong></p> <ul> <li>Assess new business opportunities and identify customer requirements</li> <li>Support Key Account Managers in executing growth strategies</li> <li>Contribute to increasing customer value and share of wallet</li> </ul> <hr /> <h3><strong>Skills &amp; Experience Required</strong></h3> <ul> <li>Strong commercial experience within logistics, supply chain, or operations</li> <li>Experience in <strong>3PL / 4PL environments</strong></li> <li>Proven track record in <strong>tenders, RFPs, and RFI processes</strong></li> <li>Good understanding of logistics technology systems</li> <li>Strong analytical skills with experience using data, KPIs, and reporting tools</li> <li>Ability to manage complex customer accounts and build lasting relationships</li> </ul> <hr /> <h3><strong>Key Competencies</strong></h3> <ul> <li>Customer-focused with strong commercial awareness</li> <li>Excellent communication skills &#8211; able to simplify complex concepts</li> <li>Strong problem-solving and decision-making ability</li> <li>Process improvement mindset</li> <li>Collaborative team player</li> <li>Ability to work at pace and prioritise effectively</li> </ul> <hr /> <h3><strong>KPIs for Success</strong></h3> <ul> <li>Customer satisfaction and retention</li> <li>Revenue growth and account profitability</li> <li>Delivery of high-value, innovative solutions</li> <li>Adoption of digital and technology-driven solutions</li> <li>Development of long-term customer and partner relationships</li> </ul> <hr /> <ul> <li> </li> </ul> <p>WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK &amp; USA for permanent jobs.</p> <p>WR is acting as an Employment Agency in relation to this vacancy.</p> <p><img src="https://counter.adcourier.com/amFja2wuNjI3ODAuMTMwMzFAd2hpdGVyZWNydWl0bWVudC5hcGxpdHJhay5jb20.gif"></p>

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