Job title:  Dispatcher

We’re looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers. Job Responsibilities   WHAT YOU WILL GET TO DO As a Dispatcher at Cemex, your daily responsibilities will include:  Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times. Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules. Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports. Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues. Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs. Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries. Process Improvement: Recommend procedural enhancements to improve customer service. Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents. Qualifications   WHO WE ARE LOOKING FOR To succeed in this role, you should bring:  Educational and Licensing Requirements: High School Diploma.  Experience: Preferably 1 year of dispatching experience.  Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills.  Knowledge, Skills, and Abilities . Working Conditions   WORKING CONDITIONS Safety First: Wearing protective equipment and adhering to safety protocols is a must.  Dynamic Environment: You’ll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings. Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine.