Key Account Manager CDMO

The person hired for the Key Account Manager CDMO role will be responsible for managing and developing strategic relationships with key customers in the area of Contract Development and Manufacturing services. This is a high‑impact position combining customer relationship management, commercial negotiations, portfolio development and active contribution to shaping the long‑term direction of the CDMO business at Polpharma. The role is being opened due to the growing scale and strategic importance of our CDMO operations — you will join at a moment of dynamic development and expansion. Your responsibilities Building, strengthening and developing long‑term business relationships with key CDMO customers, ensuring both value growth and high customer satisfaction. Managing the commercial pipeline: setting sales targets, forecasts and profitability expectations for assigned accounts. Coordinating the preparation of commercial offers: feasibility assessment, cost estimation and cooperation with the internal RFP and cross‑functional teams. Negotiating and managing agreements (Master Agreements, Statements of Work, Work Orders) and overseeing contractual execution. Organising and leading Business Review Meetings and client visits together with project teams. Monitoring contractual compliance and initiating corrective actions when needed. Identifying new business opportunities, scope extensions and avenues to grow the assigned customer portfolio. Ongoing collaboration with R&D, Production, QC, QA, Logistics, Sourcing, Finance and Regulatory teams to ensure seamless project execution. Analysing market trends and CDMO insights and translating them into actionable commercial directions. What we offer Employment contract with a pharmaceutical company operating globally in API and CDMO services. Real impact on the strategic development of the CDMO business and relationships with international customers. Opportunity to work with high‑value, high‑impact commercial projects. Influence on the direction of CDMO service development and participation in key strategic initiatives. Hybrid working model. Comprehensive benefits package, including: private medical care, Multisport subsidy, lunch card, life insurance, cafeteria system, company car or car allowance, Employee Pension Program (3.5% employer contribution), relocation package (if applicable), training and all necessary work tools, one additional day off per year. Our requirements Minimum 5 years of experience in Key Account Management, B2B sales or business development — ideally in pharmaceutical, chemical or technical industries. Proven experience in negotiating commercial contracts and managing strategic accounts. Strong relationship‑building skills and ability to influence stakeholders at all organisational levels. Excellent organisational and coordination skills, including leading business meetings and cross‑functional collaboration. Very good command of English (B2/C1). University degree, preferably in chemistry, pharmacy, chemical engineering or related fields. Drodzy Kandydaci i Kandydatki, Większość rozmów rekrutacyjnych przeprowadzamy zdalnie. Po telefonicznym kontakcie z naszej strony, otrzymacie zaproszenie na spotkanie online. Wiemy, jak ważny jest kontakt bezpośredni, więc jeśli mamy możliwość, zapraszamy na spotkania w jednej z naszych lokalizacji. Prosimy o aplikowanie bezpośrednio na wybrane ogłoszenie wraz z wyrażeniem zgody na przetwarzanie danych. Nie przyjmujemy zgłoszeń przesyłanych mailowo. Wszelkie informacje będziecie otrzymywać telefonicznie lub mailowo. Staramy się być z Wami w kontakcie, zapewniającym wszystkim bezpieczeństwo i komfort. Informujemy, że zgodnie z Kodeksem Pracy nie zatrudniamy osób poniżej 18 roku życia. Pozdrawiamy serdecznie, Zespół Pozyskiwania Talentów i Employer Napisz do nas