About the Role
Job Summary: We are looking for an ambitious Billing Specialist to join our team and provide support to the Finance department by managing various aspects of billing tasks primarily related to the annual recurring invoicing. Reporting to the Manager of Billing and Accounts Receivable, this position will support the billing function of the finance department. The position requires a motivated and energetic individual who can attend to numerous details at once, process a high volume of transactions efficiently and meet the demands of a fast-paced finance department, while maintaining a positive attitude. This position also requires excellent verbal and written communication skills as well as intermediate Excel skills. There will be a requirement to enter data into various operating systems as well as prepare status reports with a solid understanding of contracts and systems. Additional administrative tasks will be assigned as needed. Job Description: Reporting to the Manager of Billing and Accounts Receivable, this position will support the billing function of the finance department. The position requires a motivated and energetic individual who can attend to numerous details at once, process a high volume of transactions efficiently and meet the demands of a fast-paced finance department, while maintaining a positive attitude. This position also requires excellent verbal and written communication skills as well as intermediate Excel skills. There will be a requirement to enter data into various operating systems as well as prepare status reports with a solid understanding of contracts and systems. Additional administrative tasks will be assigned as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up new contracts within our project management system (Certinia /SalesForce). Prepare customer SaaS and maintenance renewal quotes in a timely and accurate manner and in accordance with contract requirements; perform a review of the quotes to ensure accuracy. Create and transmit customer billings for hardware, installations, monthly SaaS and maintenance, and annual SaaS and maintenance. Be a point of contact with customers; resolve customer billing questions Coordinate with accounts receivable, accounting, and collections on matters of delinquent accounts. Analyze discrepancies in billing records and recommends changes in standard operating procedures to improve efficiency of accounting systems. Reconcile Accounts Payable invoices and approve payments for our 3rd party vendors of hardware and services; confirm the related billing of our customers for the hardware and services. Create and enter credit memos into accounting and project management systems. Manage relationship and be point of contact with 3rd party vendors of hardware and services. Create and track purchase orders to 3rd party vendors. This includes hardware, installations, monthly services, RMAs (return merchandise authorization), transfers, upgrades, etc. Work with 3rd party vendors, sales managers, project managers, and customers to resolve any customer billing issues. Organize documents to support audit requests. Assist with accounting functions and reconciliations Assist with sales tax returns Benefits: Generous Paid Time Off 11 Paid Holidays Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution 401k with employer match which immediately vests Annual Company Bonus Career growth and mentoring opportunities as a smaller business unit within the Volaris Group Tuition Reimbursement Program Employee rewards and recognition programs Optional Employee Stock Purchase Program with company match Pet insurance Employee Discount Platform discounted entertainment tickets to movies, sporting events, hotels, live performances, etc. Referral bonuses Employee engagement events Flexible remote work arrangements Worker Type: Regular Number of Openings Available: 1 Your community is comprised of many moving parts. From roads and buildings to public safety and school, each part of your community is vital to its continued success. At AssetWorks, we create the software solutions needed for communities to succeed. From managing fleet vehicles, infrastructure, and energy to tracking buildings and equipment, our software helps communities maintain high levels of safety and efficiency. AssetWorks employees are passionate about what they do and are always looking for new and better ways to solve problems through software in a dynamic, entrepreneurial environment. Working at AssetWorks is anything but ordinary. AssetWorks offers competitive compensation, a comprehensive benefits package and the chance to learn from the best in the business. Come join the AssetWorks team. AssetWorks is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.