GeekSoft Consulting | Fixed Term Employment
Amsterdam, Netherlands | Posted on 05/19/2026
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- Industry Technology
- Date Opened 05/19/2026
- Job Type Fixed Term Employment
- Work Experience 8+ years
- State/Province Noord-Holland
- City Amsterdam
- Zip/Postal Code 1011
- Country Netherlands
- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team.
- Translating business requirements related to field service operations, including work orders, dispatching, scheduling, asset management, and mobile workforce enablement, into effective ServiceNow FSM functional designs and configurations.
- Work closely with business stakeholders and technical teams to deliver scalable and efficient field service solutions.
- Analyze and translate business requirements into ServiceNow Field Service Management (FSM) functional solutions and configurations.
- Conduct workshops, process mapping sessions, and solution walkthroughs with stakeholders.
- Serve as a trusted advisor on ServiceNow FSM capabilities, implementation strategies, and best practices.
- Collaborate with technical consultants and developers for integrations, enhancements, and custom development activities.
- Prepare functional documentation including solution designs, configuration workbooks, process documentation, and user guides.
- Configure workflows, business rules, UI policies, forms, SLAs, notifications, and dashboards within the ServiceNow FSM platform.
- Strong hands-on experience with ServiceNow Field Service Management (FSM).
- Expertise in core FSM modules including: Work Orders and Tasks, Dispatch Console, Scheduling and Assignment, Mobile Agent / Field Service Mobile Application, Asset, Location, and Inventory Management
- Strong understanding of: FSM data models, Dispatching and scheduling concepts, Workflow automation, Service operations processes
- Experience configuring: Workflows, Business Rules, UI Policies, Form Layouts, SLAs, Notifications, Reporting Dashboards
- A challenging, innovating environment.
- Opportunities for learning where needed.
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