About the Role
Are you an experienced legal industry professional passionate about AI adoption and legal transformation? Do you have the credentials to gain immediate respect as a strategic advisor within the Magic Circle or top-tier law firms, beyond that of a vendor? If so, this role could be a significant next step in your career.
Our client is a fast-growing, global legal technology business at the forefront of legal AI and digital transformation in the legal sector. Their platform is trusted by some of the world's most prestigious law firms and corporate legal departments, and they are now building a specialist team of legal innovation professionals to drive deep, lasting AI adoption and customer success across their most strategic accounts.
This is a rare opportunity to be in at the ground level of something genuinely new. You won't be managing a 50-account portfolio or chasing renewal metrics. You'll own a handful of key relationships, act as a trusted strategic advisor in legal innovation, knowledge management, and practice innovation, and help define what AI adoption looks like in a large law firm.
Responsibilities include: owning a portfolio of strategic law firm and legal department accounts; developing and executing tailored AI adoption roadmaps; leading executive-level business reviews with management committees and senior partners; devising practice-group strategies and knowledge-management approaches; focusing on customer success and product adoption; proactively identifying at-risk accounts; channelling client feedback into the product roadmap; and representing the business at legal technology conferences and industry events.
The ideal candidate will have 15+ years of senior professional experience within the legal sector, legal technology, legal operations, legal innovation, or management consulting focused on law firms. Strong law firm fluency is essential. Prior practice as a lawyer is a significant advantage. Demonstrable experience in change management, knowledge management, and practice innovation is required, along with a proven track record of building trusted advisory relationships with senior law firm stakeholders. Familiarity with AI applications in legal practice and the broader LegalTech ecosystem is expected. Comfortable travelling up to 25% of the time to client sites and company events.