Field Based ER Advisor
Employee Relations Adviser
Location: Derby (with travel to multiple sites)
Employment Type: Full-time, Permanent - 40 hours per week
Salary: £35,000 - £38,000 per annum
About the Role
We're looking for a high-energy Employee Relations Adviser to join our People Team and take ownership of ER activity across our retail estate in the East Midlands.
This is a hands-on, field-based role where you'll be out on the road supporting our shop teams; leading disciplinaries and grievances, managing a busy caseload, and ensuring managers feel confident handling people matters.
If you thrive on being visible, enjoy building relationships face-to-face, and can bring a pragmatic, solutions-led approach to ER, this could be the perfect opportunity for you.
Key Responsibilities
Employee Relations Adviser
- Manage a high-volume ER caseload, primarily across our retail shops in the East Midlands.
- Lead and support disciplinary, grievance, and capability processes from start to finish.
- Ensure all ER cases are handled fairly, consistently, and in line with employment law and company policy.
- Support managers with absence management, including welfare discussions and formal meetings.
- Provide practical, commercial advice to resolve issues early and minimise risk.
- Travel regularly to sites, building strong relationships with managers and teams.
- Be a visible and approachable HR presence across the region.
- Step in to support managers directly with sensitive or complex situations onsite.
- Coach and guide managers through ER processes, improving their confidence and capability.
- Encourage best practice and consistency in handling people matters.
- Share insights and lessons learned to support continuous improvement.
Skills & Experience
- Proven experience in an ER-focused HR role, ideally within a multi-site or retail environment.
- Strong working knowledge of UK employment law and HR best practice.
- Confident managing disciplinary, grievance, and absence cases independently.
- CIPD Level 5 qualified (or working towards).
- Full UK driving licence and willingness to travel regularly.
- Energetic, proactive, and hands-on approach.
- Confident communicator who builds credibility quickly.
- Organised and resilient, able to manage a varied and fast-paced workload.
- Pragmatic and solutions-focused with strong commercial awareness.
- Enjoys being out in the business rather than desk-based.
What We Offer
- Salary of £35,000 - £38,000
- Company car
- A dynamic, field-based role with autonomy and variety
- Supportive and collaborative People Team
- Opportunity to make a real impact on manager capability and employee experience across the business