DUTY MANAGER – LUXURY 5 STAR HOTEL

A prestigious 5-star hotel in Hampshire is searching for a confident and articulate Duty Manager to join their management team. This world-renowned property is celebrated for its outstanding service, elegant surroundings, and exceptional guest experience. As Duty Manager, you’ll play a key role in ensuring the smooth operation of both the front of house and food & beverage departments. You’ll be wondering what’s in it for you as the Duty Manager… £34,200 per annum plus circa £3,600 service charge Working 48 hours per week, across 5 days The opportunity to work within one of the UK’s most exclusive luxury hotels A varied role overseeing both front of house and food & beverage operations Excellent career progression opportunities within a 5 Red Star environment Responsibilities as the Duty Manager… Overseeing daily hotel operations and ensuring an exceptional guest experience at all times Acting as the first point of contact for both guests and staff, resolving issues efficiently and professionally Supporting and coordinating front of house and F&B teams to maintain seamless service Ensuring all departments are running smoothly and in line with the hotel’s high standards Assisting with administrative duties and reporting as required The ideal Duty Manager will… Have proven experience within both front of house and food & beverage in a 4 or 5 star hotel environment Be articulate, confident, and a strong communicator Have knowledge of OPERA Cloud (desirable but not essential) Hold a valid UK driving licence (essential) Be highly organised, proactive, and passionate about delivering luxury hospitality This is an exciting opportunity to take on a leadership role within one of the UK’s most iconic hotels, where no two days are the same.