Service Desk Coordinator

< Back to search Service Desk Coordinator Job Reference: SDCLM26 Apply with HRGO Building and Construction Borough Green, Kent £13.50 per annum Permanent Service Desk Coordinator Temp - Perm We're looking for a Service Desk Coordinator with strong customer service skills and an interest or background in plant or construction machinery. Key Responsibilities Schedule workshop jobs and coordinate engineer workloads Manage warranty jobs and claims Act as the main customer contact (phone and face‑to‑face) Liaise with engineers to ensure efficient workflow Maintain accurate service records and job information Handle customer queries and provide repair updates Requirements Excellent communication and customer service skills Strong organisational ability and multitasking Knowledge of plant, agricultural, or similar machinery (preferred) Confident working with engineers and customers Experience with cash or trade customers (advantageous) Basic computer and scheduling system skills What We Offer Competitive salary (DOE) Supportive, friendly team Opportunity to work within the plant machinery industry Apply with HRGO < Back to search