BOUTIQUE SUPERVISOR

Home / Careers / Boutique Supervisor BOUTIQUE SUPERVISOR COMO Parrot Cay Property: COMO Parrot Cay Position: Boutique Supervisor Base Location: Parrot Cay Department: COMO The Shop Reporting to: COMO The Shop Manager Tasks/Responsibilities: Ensure high levels of customer satisfaction through excellent sales service Assist in inventory tracking and ensures efficient stock management Assist shoppers to find products while delivering excellent customer service Responsible for processing cash and card payments Responsible for replenishing products and ensuring shelves are well-presented Handle customer queries to ensure a positive shopping experience Report discrepancies and problems to the manager Provide expert advice and guidance on product selection to customers Balance payments with receipts Handle customer refunds Responsible for keeping the shop clean and tidy, including sweeping and mopping. cleaning shelves, counters, and tables Handle customer complaints and ensure issues are resolved effectively and courteously Follow Company and brand guidelines in all tasks Responsible for tagging and labeling merchandise on the shop floor to ensure accurate pricing and presentation Monitor shop security and watch for potential shoplifters or suspicious activity Responsible for receiving and properly storing large quantities of stock to maintain accurate inventory levels Meet the store's monthly targets Go the extra mile to increase sales and ensure customer satisfaction Cross sell products Lead, coach, and motivate team members to achieve sales goals Schedule shifts, delegate tasks, and ensure adequate floor coverage Key Requirements: Strong leadership and team management skills Friendly, confident, and professional demeanor Excellent communication and problem-solving abilities Proficient in Opera (version 5), Microsoft Office (Excel, Word), and POS systems Knowledge of inventory and daily retail operations Creative and proactive in driving sales growth and improving overall store performance Basic accounting and mathematical skills Ability to stand for extended periods and lift heavy stock Good vision and active listening skills Ability to work effectively under pressure Capable of standing for extended periods and working flexible hours, including evenings, weekends, and holidays Minimum of 2 years’ experience in retail, with at least 1 year in a supervisory role Diploma or degree in Business, Retail Management, or related field preferred Proven track record of achieving sales targets and managing teams Experience with inventory systems and POS operations Strong understanding of customer service principles and retail operations Able to communicate clearly in English; additional language skills are a plus Email CV to: careers.parrotcay@comohotels.com CONTACT US We are always looking for talented people to join us at COMO. If you would like to send us your resume for a position not advertised please send your resume to us. BOOK NOW SEND