/AI INFRASTRUCTURE ENGINEER

AI INFRASTRUCTURE ENGINEER

United KingdomRemotegbvia direct
// Job Type
Full Time
// Salary
USD 180,000 - 200,000/year
// Salary Range
180,000–200,000 USD / year
// Posted
2 months ago
// Work Mode
remote

About the Role

AI Infrastructure Engineer

New York / $180000 - $200000 annum

INFO

SALARY:

$180000 - $200000

LOCATION

New York

Permanent

AI Infrastructure Engineer

Location: New York (4 Days Onsite)

Base Salary: $200k + 50% bonus

This is a rare opportunity to shape the AI foundations of a complex, global organisation at a pivotal moment in its technology journey. You will play a central role in building secure, production-grade infrastructure that enables intelligent agents and AI-driven development across the business. For engineers who want to be close to real AI use cases while owning core platform decisions, this role offers genuine impact and visibility.

The Company
They are a global investment and technology-led organisation operating across multiple regions, with a strong reputation for engineering excellence and data-driven decision making. The business runs sophisticated, high-performance systems in a fast-moving environment and continues to invest heavily in modern infrastructure and AI capabilities. Collaboration, technical depth, and thoughtful system design sit at the heart of their culture. The organisation operates a hybrid working model with a strong in-office engineering presence.

The Role
You will sit within a broader infrastructure function, working closely with AI, data, and platform engineering teams to design and deliver the next generation of AI infrastructure.

  • Architect and build scalable, production-grade AI infrastructure and platforms.
  • Design and operate Kubernetes-based environments supporting containerised AI workloads.
  • Enable intelligent agent platforms, orchestration frameworks, and secure execution environments.
  • Own reliability, observability, and operational stability for AI systems in production.
  • Implement governance, security, and access controls to ensure safe and compliant AI usage.
  • Partner with internal engineering teams to drive adoption of AI-enabled tooling and best practices.

Your Skills & Experience

  • Strong commercial experience running Kubernetes in production environments.
  • Background in infrastructure engineering, SRE, or platform engineering for complex systems.
  • Solid understanding of security-first design, including authentication, API security, and secure system architecture.
  • Experience supporting AI or ML platforms, agent-based systems, or developer tooling is beneficial, but deep AI research experience is not required.
  • Clear communicator who can work effectively with senior engineers and technical stakeholders.

What They Offer

  • High-impact role building core AI infrastructure used across the organisation.
  • Exposure to senior technology leadership and mission-critical systems.
  • Strong investment in tooling, learning, and long-term career development.
  • Hybrid working model with four days per week in the New York office.
  • Please note, visa sponsorship is not available for this role.

How to Apply
Apply now to learn more about this opportunity or speak to a specialist consultant about whether this role aligns with your experience and career goals.

CONTACT

Lewis Jolly

Recruitment Consultant

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To Apply for this Job Click Here

Role: CRM Lifecycle Manager (Subscriptions)
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The Company

A leading UK media and publishing organisation with a portfolio of well-known consumer brands across news, sport and radio, serving millions of subscribers.

The Role

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You’ll own strategy for this segment – identifying key drop-off points, building targeted communications and improving retention through data-led decision making.

This is a highly strategic role, with execution supported by in-house specialists.

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Candidate Profile

Must Have:

  • Experience in CRM, lifecycle or retention marketing
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Nice to Have:

  • Experience using Customer Data Platforms (CDPs)
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Benefits

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How to Apply

If you’re interested, please apply directly or get in touch for more details.

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About You

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How to Apply

Drop me a message or apply directly via LinkedIn.

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Engagement and Lifecycle Manager (Payments)
London Bridge, hybrid working three days in office, salary up to £48,000
This is a high-impact opportunity to own a critical part of the customer lifecycle for a large subscription-based business. The role sits at the intersection of CRM, payments, and customer experience, giving you real ownership over a pivotal commercial project with clear, measurable outcomes.
The Company
They are a well-established, consumer-facing organisation operating at significant scale, with a strong subscription model and a diverse portfolio of digital and media products. Customer experience sits at the heart of their strategy, and they continue to invest heavily in data-driven CRM, lifecycle marketing, and personalisation. The business operates in a collaborative, cross-functional environment with strong backing for strategic initiatives.
The Role

  • Own the end-of-lifecycle contact strategy focused on payments, renewals, and failed or declined transactions
  • Design and optimise customer communications to reduce payment-related churn and improve retention
  • Analyse subscriber behaviour to understand why customers default and how to prevent this through smarter engagement
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  • Track performance through key metrics such as payment success rates and churn reduction, clearly demonstrating business impact
  • Contribute to wider lifecycle and win-back initiatives as the role evolves

Your Skills & Experience

  • Strong experience in CRM, lifecycle, or retention marketing within a subscription-based business
  • Proven exposure to payments, billing, renewals, or transactional communications
  • Experience working with CRM platforms or customer data platforms such as Braze, Adobe, Salesforce Marketing Cloud, or similar
  • Comfortable working with large customer datasets and translating insight into clear communication strategies
  • A strategic mindset with the ability to influence stakeholders while collaborating closely with product, technology, and design teams

What They Offer

  • Salary up to £48,000
  • Hybrid working with three days per week in the London office
  • Private medical insurance, including pre-existing conditions
  • Generous pension contribution and enhanced family leave policies
  • Extensive wellbeing support, training opportunities, and full access to LinkedIn Learning
  • 25 days holiday plus bank holidays and volunteering days
  • A broad range of lifestyle benefits, discounts, and exclusive experiences

How to Apply
Apply now to find out more about this opportunity and how you could play a key role in shaping payment and lifecycle strategy for a large-scale subscription business.

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