About the Role
Who We Are
How We Hire
Our Locations
Your journey at Braze begins here.
Whether you’ve already applied for a role, or you want to learn more about how we hire, here’s what you can expect when applying for a job at Braze.
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Let’s get to know each other.
We’re committed to an inclusive and equitable candidate experience—one that embraces everyone’s uniqueness. Along the way, we encourage you to aim high, challenge yourself (and us), and showcase what makes you you. Please note that this is a general overview of the interview journey—your Talent Partner will advise on specifics depending on your role and location.
Application
First things first.
Once you submit your application, our Talent Team will review it. If there’s a match, we’ll reach out to you to schedule a phone interview.
View Open Positions
Recruiter Interview
Let’s chat.
Before the interview, you’ll be connected with a Talent Partner to better understand your background, your motivations, career goals and, of course, discuss what it’s like to be part of the Braze team. Interviewing is a two-way street, so make sure to ask questions to understand whether we’re what you’re looking for as well.
Interviews and Assessments
Greetings and meetings.
Depending on your role and location, you’ll meet with a range of Braze people for a series of interviews and potential assessments. We encourage you to come prepared with examples of your competencies and expertise—your Talent Partner will help you prepare.
* These are role-dependent and not everyone will be required to go through them.
Hiring Manager Interview
Your hiring manager will ask questions about your experience, how you’d work together, and how you can bring new perspectives to the team.
Team Interview
You can expect more behavioral and situational based questions in this setting, and will have the opportunity to meet some of your potential future team members.
Tailored Assessments*
These help us determine your technical skills, problem-solving abilities, and communication. Depending on the role, you can expect to work through coding challenges, portfolio reviews, case studies, sales presentations, or other job-related tasks.
Technical Interview*
If you’re a Software Engineer, you will participate in a live coding interview with one of our team members. All other engineering-related roles will have a non-live coding assessment tailored to the role requirements.
Offer & Onboarding
Welcome to the team.
If it’s a match on both ends, your Talent Partner will reach out with details on the best part: your offer! If you accept, we’ll kick off preboarding to get you ready for your first day. When you start, our Onboarding team and your Hiring Manager will be there at each step to be sure you feel empowered to start making an impact.
Our tips and tricks.
Hear from our employees below, and for more, check out the FAQs at the bottom of this page.
"Invest some time in honing your storytelling skills. Tell a story about the problems you have tried to solve, why you wanted to solve them, the challenges you faced, the trade-offs you had to make, and how you collaborated with others to resolve the problems."
Nancy Chiu
Senior Product Designer
"Do your research in advance and show genuine curiosity about the work being done. What is the business problem that the interviewer and their team are trying to solve? How would you be able to contribute to that? The more you can demonstrate the ability to be a strong partner and contribute to the solution, the better!"
Lauren Tannehill
GM Central-North & VP, Talent Acquisition & People Operations
"Don't be afraid to ask questions! The interview process is for the hiring team to evaluate if you're a great fit, but it's also for you to evaluate if the company is a great fit for you. The transparency from the team's responses during my experience was a huge factor for my decision to join Braze!"
Helen Zhang
Customer Success Manager II, Enterprise
"Be confident, be honest, and most importantly, be yourself."
Aaron Miller
Site Reliability Engineer II
Check out our benefits.
From comprehensive benefits* to fostering flexible environments, our goal is to empower you to make a tangible impact—while prioritizing what matters the most to you.
*Benefits subject to the terms of the relevant plans.
United States
Australia
Brazil
Canada
France
Germany
Indonesia
Japan
Romania
Singapore
United Kingdom
Health & Wellness
Healthcare
Five medical plan options | Employer HSA contribution | Flexible Spending Account
Dental & Vision
Comprehensive dental and vision plans
Mental Health
Complimentary therapy and coaching sessions annually
Reproductive & Gender Wellness
Reimbursement for eligible expenses to aid in family formation,
including fertility, surrogacy, adoption, gender-affirming care, related travel support and more
Wellness & Fitness
Exclusive wellness perks, including CorePower Yoga benefits and membership
discounts, spa perks, class packs and more through Working Advantage
Income Protection
Basic and Voluntary Life | AD&D | Disability | Critical Illness & Accident Coverage
Commuter Benefits
Set aside pre-tax funds for transit or parking
Pet Insurance
Affordable, comprehensive pet insurances for all ages and breeds
Dependent Care
Flexible Spending Account to set aside pre-tax funds to pay for child care expenses
Parent and Caregiver Support
Backup child care, elder care and learning benefits
Travel Protection
Travel insurance for employees and dependants for all business and personal travel
Work Perks
Retirement
Immediately eligible to participate in Braze’s 401(k) plan, including employer match
Financial
Unlimited free visits with Certified Financial Planners | Employee Stock Purchase Plan
Education
Annual global learning stipend that can be applied toward eligible student loans or external educational opportunities
Volunteerism
Dedicated volunteer week | Employer matching on charitable donations
Employee Resource Groups
ERGs reflect our lived experience and create supportive communities with Braze
How We Work
Time Off
Flexible paid time off policy, in addition to company holidays
Growing Family Leave
Paid leave for new parents + Disability leave for pregnancy and childbirth
Office Food
Variety of lunch, snack, and beverage offerings
Telecommuter Stipend
Monthly stipend to help offset the cost of cell phone and internet expenses
Dog-Friendly Environment
Designated dog-friendly areas in our Austin, New York City, and San Francisco offices
FAQ
I require accommodations for my interview. How can I go about requesting it?
I don’t see any open roles relevant to my current skill set, what should I do?
What is your remote work policy?
How do I know if the role I’m considering is remote?
Are interviews at Braze in-person or virtual?
How can I prepare for an interview?
Should I apply if I don’t meet every requirement in the job description?
What learning and development benefit opportunities does Braze offer to employees?
What office locations does Braze have?
Location
Location
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Austin
Berlin
Boston
Bucharest
Chicago
Denver
Dubai
Jakarta
London
New York City
Paris
San Francisco
São Paulo
Seattle
Seoul
Singapore
Sydney
Tokyo
Toronto
Vancouver
Department
Department
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Customer Experience
Engineering
Finance
GTM Operations
Legal
Partnerships
People
Product
Sales
Technical Account Manager
Customer Experience
Austin
Apply
Technical Account Manager
Customer Experience
Chicago
Apply
Technical Account Manager
Customer Experience
New York City
Apply
Technical Account Manager
Customer Experience
San Francisco
Apply
Manager, Engagement Management
Customer Experience
Sydney
Apply
Forward-Deployed Data Scientist
Customer Experience
New York City
Apply
Forward-Deployed Data Scientist
Customer Experience
Austin
Apply
Forward-Deployed Data Scientist
Customer Experience
Chicago
Apply
Forward-Deployed Data Scientist
Customer Experience
San Francisco
Apply
Forward-Deployed Data Scientist
Customer Experience
Toronto
Apply
Senior Data Scientist (AI Deployment)
Customer Experience
São Paulo
Apply
Senior Customer Success Manager, Enterprise
Customer Experience
London
Apply
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