Billing Manager

Billing Manager I am delighted to be partnering with an exceptional UK‑headquartered law firm in their search for a Billing Manager to join their Birmingham office. This is an excellent opportunity for an experienced Billing or Revenue Manager who is looking for a new challenge within legal finance. Responsibilities: Line manage the billing team, setting clear expectations, priorities, and performance standards Drive continuous improvement across billing and working capital processes to reduce manual effort, improve accuracy, and increase efficiency Identify and remove inefficient workflows, inappropriate escalations, and avoidable duplication across billing activities Expand and enhance centralised billing models to improve consistency and reduce administrative burden on fee earners Support system enhancements and transitions, including automation and e‑billing platforms, to improve control, reporting, and scalability Ensure billing systems are appropriately configured, monitored, and controlled to enable timely, compliant billing Own delivery against monthly and annual billing targets, proactively driving activity to support the firm's revenue and cash objectives Actively identify billing opportunities by working closely with partners, fee earners, finance, and operational teams Bring billing forward wherever possible, managing cyclical and complex billing arrangements in line with commercial priorities Serve as the primary escalation point for billing challenges, disputes, and delays, applying sound commercial judgement and financial control Oversee the firm's WIP position, focusing on reducing lock‑up, improving ageing profiles, and strengthening working capital outcomes Partner with Credit Control to lead regular WIP and working capital reviews with senior stakeholders across the business Strengthen WIP valuation processes through improved controls, automation initiatives, and close collaboration with finance and systems teams Influence and challenge partners and fee earners to meet billing, WIP, and financial obligations, acting as a trusted advisor on best practice Experience needed: Demonstrates strong financial and commercial judgement, with a particular focus on billing performance and WIP control Confident influencing a wide range of stakeholders and building effective, trusted working relationships Experience in a Billing/Revenue management role in a law firm Thrives in a fast‑paced, target‑driven environment, showing resilience and tenacity under pressure Brings a continuous improvement mindset, balancing attention to detail with a focus on efficiency and outcomes Able to lead and drive change through influence, credibility, and collaboration rather than formal authority If you're seeking your next opportunity in Billing or Revenue Management and have experience within legal finance, please apply above or contact archie.humphreys@ambition.co.uk.