Applications Analyst - Pharmacy

Job Summary

The Beacon Applications Analyst – Pediatric Oncology is responsible for supporting the operation and maintenance of the Epic Beacon application for pediatric oncology services. This role assists with system implementations, upgrades, and workflow changes, and serves as a key resource to clinical and operational users regarding application functionality. This is a two year temporary position.

The Applications Analyst provides support and guidance to pediatric oncology staff by offering input and feedback on proposed workflows and system enhancements. The analyst is expected to demonstrate strong ownership, professionalism, and accountability in all assigned duties and to develop an in‑depth understanding of pediatric oncology clinical and business processes.

The Applications Analyst may be required to participate in after‑hours support, including evenings, weekends, or on‑call rotations, to meet operational needs. Regular travel within the health system may be required.

Education

• Epic Beacon Certification Preferred.
• Epic Willow Certification Preferred.
• Bachelor Degree in related Computer Science areas or equivalent experience preferred but applicable work experience will be considered.

Experience

• Preferred: At least 3 years of experience with application support and/or implementation
• Alternatively: 3+ years of experience in IT support or a related role
• Experience in pharmacy or health care environments preferred
• Exceptional interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts
• Ability to work flexible schedules to meet job requirements, including periodic after‑hours support and some evenings/weekends during upgrades
• Expectation that the Pharmacy Application Analyst will be fully trained and ready to assume on‑call responsibilities on a rotating basis within 1 year of hire
• Excellent analytical and problem‑solving skills
• Ability to work independently under minimal supervision; ability to mentor others in the use of laboratory systems and provide guidance to Laboratory Medicine staff in troubleshooting problems
• Ability to prioritize issues and drive progress in ambiguous situations