Case Manager

Case Manager (WIOA Follow-Up)   Direct Hire role, full-time Salary: $36,000 – $38,200K+, potentially more based on experience Location: on-site in Mobile, AL Schedule: Mon-Fri, 7:30am-4:30pm   About the Role Sirius Staffing is seeking an organized and detail-oriented Case Manager to support individuals who have completed Workforce Innovation and Opportunity Act (WIOA) programs. In this role, you will maintain contact with participants after training, track employment outcomes, and ensure accurate documentation to support program success and compliance.   This position is ideal for someone interested in workforce development, career services, or social services who enjoys combining communication, organization, and data tracking in a structured environment.   Key Responsibilities Conduct follow-up outreach with program participants (phone, email, text, etc.) after program completion Verify and document employment details, including employer information, wages, hours, and job retention Confirm completion of training programs and credential attainment Accurately enter and maintain participant records in the state case management system Monitor required follow-up timelines and ensure all reporting deadlines are met Identify potential employment barriers and coordinate with Case Managers for additional support Provide information on available supportive services when appropriate Assist with documentation reviews, audits, and compliance preparation Participate in team meetings and ongoing training related to WIOA programs   What We’re Looking For Strong communication skills and comfort engaging with diverse populations High attention to detail and ability to maintain accurate documentation Ability to manage deadlines and follow structured processes Proficiency with computers, databases, Microsoft Excel, and Word Professional, customer-service-oriented and patient approach Workforce, career services, or social services experience preferred; however, training will be provided for the right candidate.   Qualifications High school diploma or GED required; Associate degree preferred Experience in administrative support, customer service, workforce development, or social services preferred Ability to handle confidential information responsibly