About the Role
MANTECH seeks a motivated, career and customer-oriented Director of Field Operations to join our team supporting the customer in the DC, Maryland, and Virginia (DMV) area.
As Director of Field Operations, you will oversee, manage and provide vital management and technical support for government end user resources and applications. In this role you perform as the crucial link between technical engineering teams and customers, specializing in designing, customizing, and supporting software or hardware solutions to meet specific client needs.
Responsibilities include but not limited to:
Oversees and reports on site IT technician's activities, reporting, and on-site project management/administrative support and coordination to a complex contract, project, task(s) or business unit
Coordinates various service activities e.g. new installations, repairs, and preventative maintenance; manages work schedules to ensure appropriate support is maintained as required
Duties may include project accounting and reporting, project schedule focus to management, tracking annual fiscal plans and monthly updates, maintenance, service administration, and reporting
Maintains financial data and reports, prepares estimates and track costs and schedules.
Identifies, assesses, and evaluates moderately complex product/service solutions requiring a blend of project management, finance, and technical skills
Coordinates resolution of product/service issues, upgrades, and problems for IT end user resources
Interacts with management and stakeholders to assess major business processes and address product/service needs aligning resources to projects and activities
Participates in discussions and working groups to identify applications with features, functionality, and ability to operate securely within the customer environment
Minimum Requirements:
Bachelor's degree in Business, Engineering, Computer Science or other related technical area or equivalent 6+ years
Preferred Qualifications:
CompTIA A+, Network+, or Security+ certifications
ITIL Foundation certification
PMP
Experience within a government or corporate environment
Clearance Requirements:
Must be a U.S. citizen
Must be able to obtain DHS EOD suitability
An active EOD suitability is highly desired.
Tech Stack
accountingfiscal