Office Administrator

Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Do you get excited about growing with a new business? Do you value autonomy and yet thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life and in a business environment. At Surface Expects, we are the leading company in our industry for hard surface repairs. We are seeking a qualified office Administration Manager to help us grow. This is a remote position that requires attention to detail and the ability to take ownership of your day-to-day responsibilities. Responsibilities · Work closely with the sales division, field technicians and support center. · Manage calendar and schedule last-minute stops for field technicians. · Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance. · Schedule repairs and service appointments with team members and clients. · Answer phones and take detailed notes. · Handle all files (electronic and paper) · Send estimates and update accounts for the sales team. · Track Add-Ons · Ensure Repair Photos are uploaded to our software program. · Join and actively participate in regularly scheduled meetings. · Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up. · Maintain Customer Database · Develop and maintain reports and tools. · Maintain Company auto fleet for maintenance, repairs, insurance and more. · Places a high importance on customer relations and service. · Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks. Required Skills & Qualifications · Excellent verbal and written communication. · Computer and software savvy included Microsoft Office. · Strong interpersonal skills working with clients and staff. · Organizational skills and the ability to multi-task. · Calm, professional demeanor with a can-do attitude. · Attention to detail and pride of ownership. · Previous experience required. · High School Diploma or equivalent. An associate degree in business preferred. - Certified Notary Public is a plus.