Complaints Handler

We are recruiting on behalf of a well-established housing association for a temporary Complaints Handler to join their team over the Easter period. This is an exciting opportunity for anyone experienced in handling customer enquiries and complaints within the housing sector.

As a Complaints Handler, you will:

• Take ownership of incoming complaints, ensuring they are managed efficiently and effectively.
• Respond to tenants and residents in a professional, empathetic, and timely manner.
• Work closely with internal teams to resolve complaints and identify improvements.
• Maintain accurate records and follow organisational procedures.

This temporary Easter role as a Complaints Handler is for 3 weeks only, offering pay of £17–£18 per hour via umbrella.

If you have experience in complaints handling, strong communication skills, and are looking for short-term work this Easter, apply now for this temporary Complaints Handler role in Liverpool, Merseyside.

If you’d like more information, email tiyana@niyaapeople.co.uk or give her a call on 07451 262460.