D365 & Power Apps Manager

Team Manager – D365 & Power Apps

📍 Bristol (Hybrid) |💰 £50,000 – £56,000 & excellent pension / holiday| 🕒 Full-time, Permanent

We’re looking for an experienced Team Manager – D365 & Power Apps to lead a talented technical team within a forward-thinking IT Services function.

This is a fantastic opportunity to play a key role in delivering critical Microsoft-based services, supporting organisational strategy, and driving continuous improvement across digital platforms.

The Role

You’ll lead a team of IT specialists responsible for delivering and supporting services across Microsoft Dynamics 365 and Power Platform. You’ll ensure high-quality service delivery, manage resources effectively, and collaborate with stakeholders across the organisation to meet evolving business needs.

Key Responsibilities

• Lead, manage and develop a team of technical specialists
• Oversee delivery and support of D365 and Power Apps services
• Ensure services meet ITIL best practices and agreed service levels
• Manage workloads, priorities, and cross-team dependencies
• Maintain compliance with architectural and security standards
• Build strong relationships with stakeholders, suppliers, and service owners
• Drive continuous service improvement and innovation
• Manage risks, documentation, and operational processes
• Lead small projects, ensuring delivery to time, cost, and quality
• Champion new technologies and digital strategies

About You

You’ll bring strong technical knowledge alongside proven leadership experience, with a passion for delivering high-quality IT services.

We’re looking for someone with:

• Strong experience with Microsoft Dynamics 365 (CRM) and Power Platform
• Knowledge of the wider Microsoft 365 ecosystem (e.g. Marketing tools)
• Understanding of CRM security models and governance
• Experience in IT service delivery and service management (ITIL Foundation or equivalent)
• Proven ability to lead and develop high-performing teams
• Experience managing suppliers and IT contracts
• Strong stakeholder management and communication skills
• Familiarity with Agile methodologies (Scrum)
• Degree/HND or equivalent experience

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.