Scanning Officer

Scanning Officer (Manage Transactions)

Newport, Wales (Hybrid Working)
£14.42 per hour
9-month temporary contract

Brook Street are delighted to be recruiting for a Scanning Officer on behalf of a respected Public Sector organisation based in Newport. This is an excellent opportunity to join a dynamic and supportive team, with a strong focus on delivering high-quality Intellectual Property (IP) services.

Offering a competitive hourly rate of £14.42, hybrid working, and excellent on-site facilities, this role is ideal for candidates with strong administrative skills and a keen eye for detail.

Why apply?

• Hybrid working model (minimum 1 day per week in office)
• On-site parking and café facilities
• Access to gym and modern workspace
• Valuable experience within a reputable government organisation
• Supportive team environment and structured training

Key Responsibilities

As a Scanning Officer, you will play a vital role in ensuring the accurate processing and examination of Trade Mark and Design applications:

• Sort and manage incoming post, distributing to relevant teams
• Scan and process documents using internal systems (e.g. Kofax)
• Accurately capture Trade Mark and Design applications
• Examine applications and legal documentation in line with relevant legislation
• Identify and communicate any discrepancies or objections clearly and professionally
• Update internal registers and systems with high accuracy
• Upload and manage emails and attachments within internal systems
• Respond to queries from internal and external customers via phone, email, and letter
• Provide clear explanations for decisions and offer guidance where needed
• Support customer service operations, including call handling and inbox management
• Collaborate with colleagues via Teams and contribute to wider organisational initiatives
• Engage with ongoing transformation programmes and team activities

Hybrid Working

This role follows a flexible hybrid model:

• Minimum 20% office attendance (1 day per week)
• Full flexibility required during the initial 6-week training period
• Additional office attendance may be required for training or business needs (sometimes at short notice)

What we're looking for

• At least 1 year of administrative experience
• Strong organisational and time management skills
• High level of attention to detail and accuracy
• Confident IT skills and ability to learn new systems quickly
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Apply now

If you're a motivated administrator looking to develop your career in a professional public sector environment, we'd love to hear from you.

👉 Apply today with your CV to be considered!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.