DEV OPS ENGINEER

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DEV OPS ENGINEER

Primary Responsibilities:
· Provide build and operations engineering support for the virtual health solution hosting environments in AWS GovCloud.
· Support resolution of operational issues and employ best practice in troubleshooting and resolving tickets received from the user community.
· Support the scheduling and execution of pipeline build and deployment activities within the project cloud computing environments.
· Coordinate with Tiered engineering team and COTS vendor engineering, as required, to resolve build and operational tickets.
· Follow DHMSM established Change Management (CM) and Release Management (RM) practices.
· Contribute to the design and use of Infrastructure as Code (analyze, design, build, test, deploy, support) for large scale infrastructure implementations.
· Assist in the introduction of new capabilities, the enhancement, or troubleshooting of existing capabilities; Ability to understand/learn new technologies when encountered.
· Integrate commercial products with semi-custom developed solutions to meet functional requirements while working within the guidelines of the client’s infrastructure.
· Communicate with Product Team Owners, application development and integration teams, network teams, and application security teams.
· Work independently within a matrixed organization.
 
Required Qualifications:
· US Citizen with ability to obtain and maintain ADP1/IT1 Public Trust and complete Tier 5 background investigation. Federal Government requirement.
· Support 24/7 operations team, call back support as required.
 
Minimum Qualifications:
· **CANDIDATE MUST HAVE TIER 5 OR TOP SECRET CLEARANCE
· BS Degree and 7+ years of prior relevant experience.
· Experience with cloud infrastructure, architecture, and implementation
· AWS GovCloud Architect or DevOps certification
· Implementation experience with:
o AWS GovCloud services use, configuration, operational use (EC2, Lambda, EKS, ECS, etc)
o Large enterprise AWS Kubernetes (EKS) implementation experience
o Infrastructure as Code (IaC) design, deployment, migration, and sustainment (Terraform, Ansible, GitLab pipeline automation, etc)
o DevSecOps engr experience, service mgmt., container to cluster migration
o MongoDB
o Elasticache
o Linux (RHEL or Debian/Ubuntu)
o Windows Server (2016, 2019)
o Strong verbal and written communications skills, with an ability to communicate technical concepts.
o Demonstrated self-starter and team contributor with strong analytical and problem-solving skills.
o Understanding of software development (including testing) methodologies, and cross functional experience throughout various life-cycle phases.
 
Preferred Qualifications:
· Implementation Experience with:
o Twilio audio/video services, Twilio SMS text services, Pexip video
o SIP trunk integration
o Docker
o Git, GitLab (CI/CD pipeline)
o Scripting: BASH/shell, Python, or Golang (Go)
o OracleDB
o Atlassian Jira and Confluence, Remedy &/or ServiceNow queue administration
o Jump Cloud / KeyCloak OIDC
o HashiCorp applications (Packer, Terraform, Consul, Vault)
· Large scale infrastructure implementation and sustainment
· Cybersecurity issue resolution, STIG application

· Provide build and operations engineering support for the virtual health solution hosting environments in AWS GovCloud.

· Support resolution of operational issues and employ best practice in troubleshooting and resolving tickets received from the user community.

· Support the scheduling and execution of pipeline build and deployment activities within the project cloud computing environments.

· Coordinate with Tiered engineering team and COTS vendor engineering, as required, to resolve build and operational tickets.

· Follow DHMSM established Change Management (CM) and Release Management (RM) practices.

· Contribute to the design and use of Infrastructure as Code (analyze, design, build, test, deploy, support) for large scale infrastructure implementations.

· Assist in the introduction of new capabilities, the enhancement, or troubleshooting of existing capabilities; Ability to understand/learn new technologies when encountered.

· Integrate commercial products with semi-custom developed solutions to meet functional requirements while working within the guidelines of the client’s infrastructure.

· Communicate with Product Team Owners, application development and integration teams, network teams, and application security teams.

· Work independently within a matrixed organization.

Required Qualifications:

· US Citizen with ability to obtain and maintain ADP1/IT1 Public Trust and complete Tier 5 background investigation. Federal Government requirement.

· Support 24/7 operations team, call back support as required.

Minimum Qualifications:

· **CANDIDATE MUST HAVE TIER 5 OR TOP SECRET CLEARANCE

· BS Degree and 7+ years of prior relevant experience.

· Experience with cloud infrastructure, architecture, and implementation

· AWS GovCloud Architect or DevOps certification

· Implementation experience with:

o AWS GovCloud services use, configuration, operational use (EC2, Lambda, EKS, ECS, etc)

o Large enterprise AWS Kubernetes (EKS) implementation experience

o Infrastructure as Code (IaC) design, deployment, migration, and sustainment (Terraform, Ansible, GitLab pipeline automation, etc)

o DevSecOps engr experience, service mgmt., container to cluster migration

o MongoDB

o Elasticache

o Linux (RHEL or Debian/Ubuntu)

o Windows Server (2016, 2019)

o Strong verbal and written communications skills, with an ability to communicate technical concepts.

o Demonstrated self-starter and team contributor with strong analytical and problem-solving skills.

o Understanding of software development (including testing) methodologies, and cross functional experience throughout various life-cycle phases.

Preferred Qualifications:

· Implementation Experience with:

o Twilio audio/video services, Twilio SMS text services, Pexip video

o SIP trunk integration

o Docker

o Git, GitLab (CI/CD pipeline)

o Scripting: BASH/shell, Python, or Golang (Go)

o OracleDB

o Atlassian Jira and Confluence, Remedy &/or ServiceNow queue administration

o Jump Cloud / KeyCloak OIDC

o HashiCorp applications (Packer, Terraform, Consul, Vault)

· Large scale infrastructure implementation and sustainment

· Cybersecurity issue resolution, STIG application