CRM Programme Lead

CRM Programme Lead (Contractor)

Type: Temporary
Duration: 12 months initial
Location: Berkshire (hybrid working available
Rate: (INSIDE IR35) Circa. £650 per day (Umbrella)

SRG are partnering with a global pharmaceutical organisation with an exciting new contract opportunity. Our client is seeking an experienced Project or Programme Lead to support a major multi-year CRM transformation programme. As CRM Programme Lead, you will work with senior stakeholders across business and technology to shape and deliver CRM strategy across international markets.

Key Responsibilities

• Lead the planning and execution of CRM programme roadmap and global rollout activities
• Partner with Business Technology, commercial teams, and vendors to deliver CRM solutions
• Optimise CRM capabilities to improve field force effectiveness and customer engagement
• Ensure compliance with data privacy regulations, including GDPR and consent management
• Oversee testing, implementation, and deployment of CRM solutions across markets
• Drive stakeholder engagement, programme communications, and adoption across user groups

Skills & Experience Required

• Strong experience with CRM platforms (e.g. Salesforce, Veeva CRM)
• Proven track record delivering large-scale CRM or digital transformation programmes
• Experience working in regulated environments (e.g. pharma, life sciences, healthcare)
• Excellent stakeholder management and cross-functional leadership skills
• Strong commercial awareness and ability to translate business needs into technology solutions

To Apply

Please click below and/or to discuss further, contact Theo Charles on 07836 251472.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.