Network Team Lead

<p>A <strong>global professional services organisation</strong> is looking for an experienced <strong>Network Team Lead</strong> to join their IT function on an initial <strong>6-month fixed-term contract </strong>in<strong> Glasgow (hybrid)</strong>.</p> </p> <p><strong>The organisation:</strong></p> <p> This is a great opportunity to step into a leadership role within a well-established global environment, managing a team of <strong>five network engineers</strong> while helping ensure the smooth delivery of core network services. The Global Network team manages <strong>LAN, WAN, firewall and internet access technologies</strong> across the business, and this role will play a key part in leading day-to-day operations while ensuring BAU work and project activity are delivered effectively.</p> </p> <p><strong>The role:</strong></p> <p> You&#8217;ll manage a team based across Glasgow and London, overseeing workload allocation, monitoring performance against SLAs and acting as an <strong>escalation point for complex network issues</strong>. Working closely with other IT team leads and infrastructure teams, you&#8217;ll ensure tasks are prioritised, processes are followed and work is delivered in line with business expectations.</p> <p>A large part of the role involves <strong>coordinating BAU work, managing task backlogs and supporting internal projects</strong>, while maintaining strong communication with stakeholders across the organisation. Although this is a <strong>people-focused leadership role</strong>, solid networking knowledge is important as you&#8217;ll provide guidance and act as a senior escalation point.</p> </p> <p><strong>You&#8217;ll ideally have:</strong></p> </p> <p>** Experience leading or managing a <strong>network team</strong></p> <p>** Strong <strong>stakeholder management and communication</strong> skills</p> <p>** Experience coordinating <strong>BAU work and internal IT projects</strong></p> <p>** Confidence handling <strong>escalations and complex issues</strong></p> <p>** Experience with <strong>Jira, ServiceNow or similar ITSM tools</strong></p> <p>** Strong organisational skills and ability to manage competing priorities</p> <p><strong> </strong></p> <p><strong>The offer:</strong></p> <p> The role is based in <strong>central Glasgow with hybrid working (3 days in the office)</strong>, with occasional early morning calls with international teams.</p> </p> <p>This is an <strong>initial 6-month FTC</strong> created due to increased workload. While an extension isn&#8217;t guaranteed, it may be possible depending on business needs. They are offering a <strong>competitive salary (happy to discuss over a call).</strong></p> </p> <p>If this sounds of interest, please apply or contact <strong>Matt MacAlpine</strong> for more information.</p> <p>Cathcart Technology is acting as an Employment Business in relation to this vacancy.</p> <p><img src="https://counter.adcourier.com/bW1hY2FscGluZS40ODg0My4xMTMwOUBjYXRoY2FydGFzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif"></p>