About the Role
People Administrator
Opportunity to use your exceptional administrative and customer service skills within the People team of this rapidly expanding organisation that makes a difference to millions of households in England.
As a core member of our People team, you will be responsible for ensuring all administration within the People team is processed effectively, and details processed accurately, with a focus on customer service.
Specifically, you will deliver effective and timely employment life cycle procedures, support on employee lifecycle changes, payroll administration, employee relations as well as other People functions.
As People Administrator, your primary responsibilities will include:
providing a full administrative support service to the People team, across the employment lifecycle including onboarding, probation reviews, absence management, payroll, induction, leavers;
relationship building with internal line managers, employees as well as the wider People team;
maintaining and updating People systems and databases;
ensuring the People email inboxes are checked regularly and that queries are dealt with quickly and effectively being passed to the appropriate People colleague where required; and
producing employment documentation such as appointment letters, contracts of employment and changes to terms and conditions of employment.
Key requirements include:
significant experience in delivering excellent administration support in a high volume, fast paced environment;
experience of creating and maintaining effective working relationships with internal stakeholders, external partners;
a demonstrable track record of administering and maintaining systems and databases;
experience of working in a customer service environment and delivering a high level of customer service; and
ability to prioritise and organise a large volume of work with frequently changing priorities, working towards tight deadlines.